AlanM8 Posted October 25, 2016 ID:1068193 Share Posted October 25, 2016 Please help me I am on windows 8.1 Link to post Share on other sites More sharing options...
AlanM8 Posted October 25, 2016 Author ID:1068195 Share Posted October 25, 2016 I can't get in to windows Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 26, 2016 Root Admin ID:1068420 Share Posted October 26, 2016 Hello @AlanM8 and Sorry to see you're having issues starting Windows. Looks like for some reason one of our drivers has been corrupted and is preventing the boot up of Windows. Please boot into Safe Mode and temporarily uninstall MBAM http://www.digitalcitizen.life/5-ways-boot-safe-mode-windows-8-windows-81 http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/ Then restart and see if you can get back into Normal Mode and let me know. Thanks Ron Link to post Share on other sites More sharing options...
AlanM8 Posted October 26, 2016 Author ID:1068427 Share Posted October 26, 2016 Ron I can't get into safe mode at all Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 26, 2016 Root Admin ID:1068437 Share Posted October 26, 2016 Why not? What are you seeing or what is happening? Did you try turning off all power and letting it stay off for a couple minutes and then follow the directions on getting into Safe Mode ? Link to post Share on other sites More sharing options...
AlanM8 Posted October 26, 2016 Author ID:1068450 Share Posted October 26, 2016 yes i did it wont me still Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 27, 2016 Root Admin ID:1068631 Share Posted October 27, 2016 Well there has to be something else going on with the computer if you can't get in to any other modes. What about Last Known Good Configuration ? Link to post Share on other sites More sharing options...
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