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I'm not sure what to think about this
HP touchsmart with mouse pad or usb mouse
The symptom is as follows:
Mouse pad or external mouse is jumpy and mouse moves around on it's own. Windows, apps and/or browser opens on it's own and eventually you can't really move your  mouse  because it jumps to the desktop as soon as you try to hit the X to close a windows or application.
The background screen has occasional sparkles or resembles a sprinkle as if a light rain is hitting a smooth lake or  something.
All wifi and internet are disconnected and wiped the hard drive and partitions using a USB live linux CD to create new partition table and format.
I installed Fresh windows and the mouse / sprinkle was starting to emerge again.

Even after updating the flash with flash utility the sparkle effect was still present occasionally but the mouse movement appears to be gone from what I can tell.
I do suspect the virus is still present in the bios and perhaps back on the hard drive somewhere.


Please advise
 

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The symptom looks like the Windows MS sparkles you get when you first install Windows 10 and get to the (HI) screen that shows a sort of digital fireworks on the backround for a few seconds.

This is happening all the time and it's the same effect you get when someone remotely logs into your computer even if it's not connected to the internet I get this effect.

What is this anyhow ?
 

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  • Root Admin

Hello @Agent86

It is very unlikely due to an infection but we can go ahead and scan your system to ensure it's not infected and then move on to possible configuration or hardware issues.

 

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed, please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large, then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable, it is unlikely, but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous; please be patient. Often we are also in a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to clean up all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 01
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections.
When RKill runs, it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process and does not delete any files, after running it, you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill, you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1 | Link 2

  • On Windows XP Double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear, this is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer; you will need to run the application again.

STEP 02

 

Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below, please see the following:
MBAM Clean Removal Process 2x
When reinstalling the program, please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

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