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win32/amalum


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I have CA antivirus. It keeps displaying that I have the win32/amalum virus, yet it wil not remove it. I get what appears to be random errors displaying that the file NETSH.exe is missing, with NMCTXTH.exe unable to locate component in the left corner of the error box. Tried malwarebytes forum ideas to no avail.....Here is log file from hijack this...

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 20:01:02, on 7/8/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe

C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\filehippo.com\UpdateChecker.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Avira\AntiVir Desktop\avcenter.exe

C:\Program Files\Avira\AntiVir Desktop\avscan.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"

O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"

O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl

O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe

O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe

O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1006\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO (User '?')

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1006\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background (User '?')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe

O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab

O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/PogoWebLa...erInstaller.CAB

O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/activex...wareControl.cab

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mail05.firstenergycorp.com/iNotes6W.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1214250106765

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab

O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://zone.msn.com/bingame/fotg/default/ddfotg.1.0.0.37.cab

O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.29.11/ttinst.cab

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_...outLauncher.cab

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/webgames/popcaploader_v10.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) - SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 13145 bytes

Here is malwarebytes log....

Malwarebytes' Anti-Malware 1.38

Database version: 2396

Windows 5.1.2600 Service Pack 3

7/8/2009 7:12:37 PM

mbam-log-2009-07-08 (19-12-37).txt

Scan type: Full Scan (C:\|)

Objects scanned: 220130

Time elapsed: 51 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 26

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 10

Files Infected: 13

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{df058c45-cd18-453e-8745-5a77f60722ab} (Adware.Gdown) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{b5a33c35-7298-4d15-8753-a2e851e2eab3} (Adware.Gdown) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{f0d2b812-752d-4af1-a2fb-968c4d8446db} (Adware.Gdown) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{e856b973-45fd-4559-8f82-eab539144667} (Adware.Gdown) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\c:\WINDOWS\downloaded program files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Program Files\SpamBlockerUtility (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\Bin (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\Bin\4.8.4.0 (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\SBTV (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Joesph\Application Data\SpamBlockerUtility (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Linda\Application Data\SpamBlockerUtility (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Zack\Application Data\SpamBlockerUtility (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Gabby\Application Data\FunWebProducts (Adware.MyWay) -> Quarantined and deleted successfully.

c:\documents and settings\Gabby\application data\funwebproducts\Data (Adware.MyWay) -> Quarantined and deleted successfully.

c:\documents and settings\Gabby\application data\funwebproducts\Data\Gabby (Adware.MyWay) -> Quarantined and deleted successfully.

Files Infected:

c:\WINDOWS\downloaded program files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

c:\WINDOWS\SYSTEM32\GTDownDE_87.ocx (Adware.Gdown) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\Bin\4.8.4.0\1_Trash.wav (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\Bin\4.8.4.0\2_Balloon.wav (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\Bin\4.8.4.0\3_Shot Gun.wav (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\SBTV\sbtvau.dat (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\SBTV\sbtv_kyf.dat (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\program files\spamblockerutility\SBTV\sbtv_kyf_update.dat (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Joesph\application data\spamblockerutility\SpamBlockerUtility.log (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Linda\application data\spamblockerutility\SpamBlockerUtility.log (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Zack\application data\spamblockerutility\SpamBlockerUtility.log (Adware.Hotbar) -> Quarantined and deleted successfully.

c:\documents and settings\Gabby\application data\funwebproducts\Data\Gabby\avatar.dat (Adware.MyWay) -> Quarantined and deleted successfully.

c:\documents and settings\Gabby\application data\funwebproducts\Data\Gabby\register.dat (Adware.MyWay) -> Quarantined and deleted successfully.

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  • Root Admin

Hello and Welcome to Malwarebytes

Please run the following

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Please post a status update on this.

Thanks.

Did as you requested - here is combofix text and new hijack run:

ComboFix 09-07-09.08 - Joesph 07/10/2009 22:39.1.2 - NTFSx86

Running from: c:\documents and settings\Joesph\Desktop\ComboFix.exe

AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}

FW: CA Personal Firewall *disabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files\version.txt

c:\windows\Installer\2d122dc.msi

c:\windows\Installer\47cda.msi

c:\windows\Installer\505d7.msp

c:\windows\Installer\9e53fb.msi

c:\windows\Installer\f68328.msp

c:\windows\Installer\fa0227.msp

c:\windows\system32\bszip.dll

c:\windows\system32\tmp.reg

.

((((((((((((((((((((((((( Files Created from 2009-06-11 to 2009-07-11 )))))))))))))))))))))))))))))))

.

2009-07-09 00:00 . 2009-07-09 00:00 -------- d-----w- c:\program files\Trend Micro

2009-07-08 23:23 . 2009-03-30 14:33 96104 ----a-w- c:\windows\system32\drivers\avipbb.sys

2009-07-08 23:23 . 2009-03-24 20:08 55640 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2009-07-08 23:23 . 2009-02-13 16:29 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2009-07-08 23:23 . 2009-02-13 16:17 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2009-07-08 23:23 . 2009-07-08 23:23 -------- d-----w- c:\program files\Avira

2009-07-08 23:23 . 2009-07-08 23:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2009-07-08 22:05 . 2009-07-08 22:05 -------- d-----w- c:\documents and settings\Joesph\Application Data\Malwarebytes

2009-07-08 22:05 . 2009-06-17 15:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-07-08 22:05 . 2009-07-08 22:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-07-08 22:05 . 2009-06-17 15:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-07-08 22:05 . 2009-07-08 22:05 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-07-08 20:59 . 2009-07-08 20:59 -------- d-----w- c:\windows\system32\wbem\Repository

2009-07-07 11:06 . 2006-04-12 18:27 180224 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\U3AppWrapper.exe

2009-07-07 11:06 . 2006-04-12 18:27 72192 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\TASKLIST.EXE

2009-07-07 11:06 . 2006-04-12 18:27 72192 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\TASKKILL.EXE

2009-07-07 11:06 . 2006-04-12 18:27 325 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\stopApp.bat

2009-07-07 11:06 . 2006-01-27 16:11 1824884 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\master.exe

2009-07-07 11:06 . 2006-01-21 18:02 15 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\run_me.bat

2009-07-07 11:06 . 2006-04-12 18:27 40960 ----a-w- c:\documents and settings\Joesph\Application Data\U3\0000156B0960DE8F\79EB5C19-AB0E-4dd7-BE89-BF96301D35Z8\Exec\appstop.exe

2009-06-26 11:31 . 2009-06-26 11:31 -------- d-----w- c:\program files\Common Files\xing shared

2009-06-22 12:48 . 2006-04-05 23:38 110592 ----a-w- c:\documents and settings\Zack\Application Data\U3\temp\cleanup.exe

2009-06-22 12:47 . 2009-06-22 12:48 -------- d-----w- c:\documents and settings\Zack\Application Data\U3

2009-06-21 18:57 . 2009-06-21 18:57 -------- d-----w- c:\program files\iWin.com Games

2009-06-21 11:14 . 2009-06-21 11:14 693248 ----a-w- c:\windows\system32\tf2-screensaver-optimus.scr

2009-06-21 11:14 . 2009-06-21 11:14 34304 ----a-w- c:\documents and settings\All Users\Application Data\Screentime\tf2-screensaver-optimus\saver1.dll

2009-06-21 11:14 . 2009-06-21 11:14 18192 ----a-w- c:\documents and settings\All Users\Application Data\Screentime\tf2-screensaver-optimus\saver2.dll

2009-06-21 11:10 . 2009-06-21 11:10 18192 ----a-w- c:\documents and settings\All Users\Application Data\Screentime\tf2-screensaver-starscream\saver2.dll

2009-06-21 11:10 . 2009-06-21 11:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Screentime

2009-06-21 11:10 . 2009-06-21 11:10 693248 ----a-w- c:\windows\system32\tf2-screensaver-starscream.scr

2009-06-21 11:10 . 2009-06-21 11:10 34304 ----a-w- c:\documents and settings\All Users\Application Data\Screentime\tf2-screensaver-starscream\saver1.dll

2009-06-21 11:10 . 2009-06-21 11:14 -------- d-----w- c:\documents and settings\Joesph\Local Settings\Application Data\Screentime

2009-06-11 20:02 . 2009-06-11 20:02 -------- d-----w- c:\documents and settings\Gabby\Local Settings\Application Data\SCE

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-07-11 01:59 . 2008-08-23 13:29 -------- d-----w- c:\program files\PartyGaming.Net

2009-07-10 23:16 . 2008-09-01 01:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater

2009-07-10 21:14 . 2008-06-17 18:18 -------- d-----w- c:\documents and settings\Gabby\Application Data\LimeWire

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2

2009-07-10 03:01 . 2008-10-18 01:02 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1

2009-07-10 03:01 . 2008-10-18 01:02 191898 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0

2009-07-09 01:12 . 2007-11-25 20:41 61216 ----a-w- c:\documents and settings\Joesph\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-06-27 23:34 . 2008-01-12 13:46 -------- d-----w- c:\documents and settings\Linda\Application Data\LimeWire

2009-06-27 23:06 . 2007-11-08 00:52 -------- d-----w- c:\documents and settings\Linda\Application Data\U3

2009-06-26 11:31 . 2005-03-09 21:19 -------- d-----w- c:\program files\Common Files\Real

2009-06-26 11:31 . 2003-03-19 02:14 499712 ----a-w- c:\windows\system32\msvcp71.dll

2009-06-26 11:31 . 2003-02-21 10:42 348160 ----a-w- c:\windows\system32\msvcr71.dll

2009-06-24 15:21 . 2008-08-03 20:15 -------- d-----w- c:\documents and settings\Gabby\Application Data\U3

2009-06-21 01:39 . 2007-10-23 16:53 53864 ----a-w- c:\documents and settings\Linda\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-06-19 18:11 . 2008-08-12 23:23 664 ----a-w- c:\windows\system32\d3d9caps.dat

2009-06-15 22:54 . 2008-08-12 23:09 -------- d-----w- c:\documents and settings\Joesph\Application Data\DivX

2009-06-14 21:38 . 2009-03-14 00:31 -------- d-----w- c:\program files\QuickTime

2009-06-14 21:28 . 2008-06-21 19:33 -------- d-----w- c:\program files\DivX

2009-06-14 21:28 . 2009-03-14 00:20 -------- d-----w- c:\program files\Common Files\DivX Shared

2009-06-11 21:06 . 2007-08-26 21:50 -------- d-----w- c:\documents and settings\Joesph\Application Data\U3

2009-06-11 20:21 . 2009-06-10 20:52 -------- d-----w- c:\program files\Sony Online Entertainment

2009-05-31 22:47 . 2009-05-31 22:47 -------- d-----w- c:\program files\Defraggler

2009-05-20 19:27 . 2009-05-20 19:27 -------- d-----w- c:\documents and settings\Zack\Application Data\Apple Computer

2009-05-09 22:54 . 2007-08-25 19:30 53864 ----a-w- c:\documents and settings\Gabby\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-05-02 03:17 . 2009-04-03 17:10 768760 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat

2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx0c.dll

2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx07.dll

2009-05-01 21:02 . 2009-05-01 21:02 815104 ----a-w- c:\windows\system32\divx_xx0a.dll

2009-05-01 21:02 . 2009-05-01 21:02 811008 ----a-w- c:\windows\system32\divx_xx16.dll

2009-05-01 21:02 . 2009-05-01 21:02 802816 ----a-w- c:\windows\system32\divx_xx11.dll

2009-05-01 21:02 . 2009-05-01 21:02 685056 ----a-w- c:\windows\system32\DivX.dll

2009-04-22 20:38 . 2009-04-22 20:39 410984 ----a-w- c:\windows\system32\deploytk.dll

2009-04-22 20:37 . 2009-04-22 20:37 152576 ----a-w- c:\documents and settings\Joesph\Application Data\Sun\Java\jre1.6.0_13\lzma.dll

2009-04-20 21:25 . 2009-04-20 21:25 295585 ----a-w- c:\program files\vexed21[1].1.321C02.efw

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ccleaner"="c:\program files\CCleaner\ccleaner.exe" [2009-06-25 1578736]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-09-01 39408]

"filehippo.com"="c:\program files\filehippo.com\UpdateChecker.exe" [2008-12-31 146432]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]

"IAAnotif"="c:\program files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-03-23 135168]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344]

"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]

"cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-01-23 177392]

"CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 230664]

"cafwc"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2008-10-18 1193200]

"capfasem"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2008-10-18 173296]

"capfupgrade"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2008-10-18 259312]

"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2004-09-14 131072]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]

"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-12-12 642856]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-06-26 198160]

"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]

c:\documents and settings\Gabby\Start Menu\Programs\Startup\

LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2008-9-18 147456]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]

2007-05-18 17:30 79368 ----a-w- c:\windows\SYSTEM32\UmxWNP.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]

backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Linda^Start Menu^Programs^Startup^MEMonitor.lnk]

backup=c:\windows\pss\MEMonitor.lnkStartup

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DriverUpdaterPro

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]

"medicsp2"=c:\program files\twc\medicsp2\bin\sprtcmd.exe /P medicsp2

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\LimeWire\\LimeWire.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2007-04-05 17920]

R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2007-01-23 7680]

R3 motport;Motorola USB Diagnostic Port;c:\windows\system32\DRIVERS\motport.sys [2007-05-04 22528]

S0 KmxStart;KmxStart;c:\windows\System32\DRIVERS\kmxstart.sys [2008-06-24 93712]

S1 KmxAgent;KmxAgent;c:\windows\system32\DRIVERS\kmxagent.sys [2008-06-24 63504]

S1 KmxFile;KmxFile;c:\windows\system32\DRIVERS\KmxFile.sys [2008-06-24 45584]

S1 KmxFw;KmxFw;c:\windows\system32\DRIVERS\kmxfw.sys [2008-06-24 115216]

S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2009-05-13 108289]

S2 KmxCF;KmxCF;c:\windows\system32\DRIVERS\KmxCF.sys [2008-06-24 134648]

S2 KmxSbx;KmxSbx;c:\windows\system32\DRIVERS\KmxSbx.sys [2008-06-24 66576]

S2 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [2007-03-07 202280]

S2 UmxAgent;HIPS Event Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2007-10-18 1010192]

S2 UmxCfg;HIPS Configuration Interpreter;c:\program files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2007-10-18 801296]

S2 UmxPol;HIPS Policy Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2008-06-24 281104]

S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]

S3 KmxCfg;KmxCfg;c:\windows\system32\DRIVERS\kmxcfg.sys [2008-06-24 88816]

S3 PPCtlPriv;PPCtlPriv;c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe [2007-08-17 189704]

.

Contents of the 'Scheduled Tasks' folder

2009-05-07 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-07-11 c:\windows\Tasks\CAAntiSpywareScan_Daily as Joesph at 22 34.job

- c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe [2007-08-17 01:10]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://yahoo.com/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

mStart Page = hxxp://www.dell4me.com/myway

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

LSP: c:\windows\system32\VetRedir.dll

Trusted Zone: remititonline.com

DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB

DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} - hxxps://disneyblast.go.com/v3/setup/activex/DIGHardwareControl.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-07-10 22:44

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1756)

c:\windows\system32\UmxWnp.Dll

c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll

c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll

c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll

- - - - - - - > 'winlogon.exe'(508)

c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll

c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll

c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll

c:\windows\system32\UmxWnp.Dll

- - - - - - - > 'lsass.exe'(2036)

c:\windows\system32\VetRedir.dll

c:\windows\system32\ISafeIf.dll

.

Completion time: 2009-07-11 22:47

ComboFix-quarantined-files.txt 2009-07-11 02:47

Pre-Run: 125,345,435,648 bytes free

Post-Run: 125,397,553,152 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

227 --- E O F --- 2009-04-05 00:22

Newest Hijack file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 22:52:31, on 7/10/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\winlogon.exe

C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe

C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\filehippo.com\UpdateChecker.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\imapi.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"

O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl

O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe

O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe

O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1006\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO (User '?')

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1006\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background (User '?')

O4 - HKUS\S-1-5-21-182341514-1210105703-4174379267-1007\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO (User '?')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe

O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab

O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/PogoWebLa...erInstaller.CAB

O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/activex...wareControl.cab

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mail05.firstenergycorp.com/iNotes6W.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1214250106765

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab

O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://zone.msn.com/bingame/fotg/default/ddfotg.1.0.0.37.cab

O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.29.11/ttinst.cab

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...l/installer.exe

O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_...outLauncher.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) - SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 12985 bytes

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  • Root Admin

STEP 01

You need to choose either Avira or CA Anti-Virus and fully remove the other one. You can only have 1 Anti-Virus installed as they conflict with each other.

After you remove one of them then please check and delete/empty the Quarantine area for the remaining Anti-Virus program.

Then run this:

STEP 02

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".
  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.
  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Then run this

STEP 03

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

STEP 04

    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup220_slim.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts

RESTART THE COMPUTER NOW

STEP 05

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 14.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 14 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u14-windows-i586.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer

STEP 06

Now temporarily DISABLE your current Anti-Virus and run this Online AV scanner

Run Eset NOD32 Online AntiVirus

Note: You will need to use Internet Explorer for this scan.

  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
  • Click Start
  • Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
  • Click Scan
  • Wait for the scan to finish
  • Re-enable your Anvirisus software.
  • A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
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  • Root Admin

Official Statement from CA re: Win32/Amalum False Positive

WIN32/AMalum.ZZNXU Files detected

If CA was set to delete infected files instead of quarantine then you will need your copy of XP to do an SFC scan or copy them using the Recovery Console, otherwise you should be able to restore them from the Quarantine folder.

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  • Root Admin

Well hope all is okay. Haven't heard back from you so I'll go ahead and close your post now. If you still need help please send me a PM and I'll re-open your post.

Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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Here are results from ESET online scanner.

I continue to get an error every 10 minutes or so that says the "application has failed to start because netsh.exe file was not found. reinstalling the application may fix this problem." In the left corner of the errror message is the following "nmctxth.exe-unable to locate component". This all started when my ca antivirus detected the false positive on the win32/amalum. I have to clik Ok 4 times before my screen clears, only to have it show up again about 10 minutes later all over again. I also note that I cannot restore to ANY restore point in my system. No matter how far back I go, it will not restore to a previous restore point. I treid to put my windows disc in to recover lost files, and I get an error stating I need the service pack 3 disc. I only have service pack 2 disc.

It is driving me nuts.........

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=6

# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)

# OnlineScanner.ocx=1.0.0.5886

# api_version=3.0.2

# EOSSerial=a063c07b6350a5448d307b1f535447d6

# end=finished

# remove_checked=false

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2009-07-18 09:15:23

# local_time=2009-07-18 05:15:23 (-0500, Eastern Daylight Time)

# country="United States"

# lang=9

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=4865 37 100 100 286252656250

# scanned=101196

# found=1

# cleaned=0

# scan_time=1632

C:\Documents and Settings\Joesph\Desktop\SmitfraudFix\restart.exe Win32/Shutdown.NAA application 00000000000000000000000000000000 I

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  • Root Admin

You need to restore the files detected by CA:

  • Open CA anti-virus
  • Click on Advanced Settings
  • Click on Quarantine on the left
  • Click on the item(s) that were falsely detected and click Restore at the top
  • Do this for each of the files detected as win32/amalum

If the files have already been deleted from quarantine but you have a standard Windows XP disc (not an OEM Recovery Disc) then you can slipstream Service Pack 3 into it to use for restoring the files per the instructions here

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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