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Hopefully someone can help because I'm out of ideas


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Alright hopefully someone can help me. Here is my log from yesterday, unfortunately the virus has since uninstalled hijackthis.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:03:48 PM, on 7/7/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Internet Explorer\Iexplore.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Panicware\Pop-Up Stopper\dpps2.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\ewido anti-spyware 4.0\ewido.exe

C:\Program Files\SUPERAntiSpyware\tool.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe

C:\DOCUME~1\Alex\LOCALS~1\Temp\smss.exe

C:\Program Files\AGI\common\win32\PythonService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\ewido anti-spyware 4.0\guard.exe

C:\Program Files\ewido\security suite\ewidoctrl.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect...c02&lc=0409

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redirect...c02&lc=0409

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq

R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll

O2 - BHO: C:\WINDOWS\system32\gsf83iujid.dll - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\gsf83iujid.dll (file missing)

O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\Program Files\Panicware\Pop-Up Stopper\dpps2.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\tool.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"

O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\Alex\LOCALS~1\Temp\smss.exe

O4 - HKLM\..\Policies\Explorer\Run: [dsa7z] C:\WINDOWS\system32\N0EB00K.EXE

O4 - HKUS\S-1-5-21-3660946461-1781414125-3460245079-1006\..\Run: [] (User '?')

O4 - HKUS\S-1-5-21-3660946461-1781414125-3460245079-1006\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\tool.exe (User '?')

O4 - HKUS\S-1-5-21-3660946461-1781414125-3460245079-1006\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?')

O4 - HKUS\S-1-5-21-3660946461-1781414125-3460245079-1006\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe" (User '?')

O4 - HKUS\S-1-5-21-3660946461-1781414125-3460245079-1006\..\Run: [Windows System Recover!] C:\DOCUME~1\Alex\LOCALS~1\Temp\smss.exe (User '?')

O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\x5q72b.exe (User '?')

O4 - HKUS\.DEFAULT\..\Run: [] C:\WINDOWS\TEMP\x5q72b.exe (User 'Default user')

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM

O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM

O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll

O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409

O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab

O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/errn200...erInstaller.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.2.100.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100984126890

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/...ash/swflash.cab

O18 - Filter hijack: text/html - {61c742ae-8618-4e02-aa21-9ffb2cffacee} - C:\WINDOWS\system32\msiebbar.dll

O20 - AppInit_DLLs: karna.dat

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O22 - SharedTaskScheduler: Apartment - ThreadingModel - (no file)

O22 - SharedTaskScheduler: rtasgvfu76ew8ndkfno94 - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\gsf83iujid.dll (file missing)

O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\AGI\common\win32\PythonService.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe

O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe

O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O24 - Desktop Component 0: (no name) - http://rds.yahoo.com/_ylt=A9gnMiJvQRVHIpYA...pg/lynching.jpg

--

End of file - 9565 bytes

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  • Staff

Hi,

First of all, uninstall Ewido and AVG Anti-Spyware Guard because both are outdated /not supported anymore.

Reboot afterwards.

Then, * Please install Avira Antivirus: http://www.free-av.com/

Perform a full scan with Avira and let it delete everything it is finding.

Then reboot.

After reboot, open your Avira and select "reports".

There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply.

Also, * Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • In case you already used MBAM previously, please update it before proceeding with the scan. To do this, click the "Update" tab and click the "Check For updates" button.
  • Once the program has loaded and updates were downloaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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Well I uninstalled ewido and avg, and downloaded avira, but it doesn't seem to be installing. I get a bar saying it is installing and it goes all the way to the end and then it doesn't open. I'm not sure where it is installing itself. Unfortunately the virus has made my task bar disappear and I can't search for files.

The virus has prevented most of the antivirus programs from running that I have tried. I tried to install the latest version of malwareby but when I try to run it I get an error message "run time372 Failed to load 'vbalGrid' from vbalsgrid6.ocx". I had a friend download the latest version of malwarebyes installation and burn it onto a CD under a different name. I can install it but not actually run it even though I changed the name of the .exe file. Also the virus keeps trying to uninstall malwarebyes.

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  • Staff

Hi,

I have the feeling that this is a lost case already, which is normal since you didn't even have an Antivirus installed. Your computer must be crippled with malware already and it may have caused a lot of damage already as well...

Let's try the following, but don't expect miracles:

Avira AntiVir Rescue System

Requires access to a working computer with a CD/DVD burner to create a bootable CD.

  • Download the
    Avira AntiVir Rescue System
    from
    here
  • Place a blank CD in your burner and double-click on the downloaded file.

  • The program will automatically burn the CD for you.

  • Place the burned CD into the affected computer and start the computer from this CD.

  • On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.

  • Click on the
    Configuration
    button.

    • Select
      Scan all files
    • Select
      Try to repair infected files
      and
      Rename files, if they cannot be removed

    • Select
      Scan for dialers

    • Select
      Scan for joke programs (Jokes)

    • Select
      Scan for games

    • Select
      Scan for spyware (SPR)

    [*]
    Click on
    Virus scanner

    [*]
    Click on
    Start scanner
    at the bottom of the screen

    [*]
    Currently the program does not support saving a log. Write down the amount of items for Records, Suspect files, and Warnings

The Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore and is updated several times a day so that the most recent security updates are always available.

Screen resolution problems

Please see the post
here
if you're unable to view the entire screen of Avira.
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  • Staff

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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