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Malwarebytes can't remove PUP.Adware.Ewind.mb

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I have had some ads in Chinese pop up occasionally on my new phone. I ran Malwarebytes anti-malware and it came up with a PUP but it can't delete it. It says the location is /system/app/CallerIdSearch/CallerIdSearch.apk.

From what I have read this may be a pup which came with the phone and cannot be removed.

Apart from wanting to remove this pup, if it can't be removed I would like to know if it is dangerous?


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Hi Quelar,

This has become a big problem with cheaper priced device, they come preinstalled with malicious apps and the apps cannot be removed using Android's uninstaller.

These apps on your device should not be trusted, there are a few things you can do.

- Disable the app – Can be done via Android Settings -> Apps -> bad app -> Force stop/disable

        This will prevent the app and any associated services from running.

- Root your device and uninstall the malicious apps. Usually reserved for advanced users, please do at your own risk.

- Install different, trusted, ROM to replace infected one. Usually reserved for advanced users, please do at your won risk.

- Return device where purchased.

I wish there were more options but where Android's openness and built in security collide; openness, anyone can flash a device with a custom ROM, security, you can't uninatll system apps.



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