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very frustrated! cant boot my pc after running malwarebytes


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Hello everyone

im writing this with my mobile, wrong writing may occur.

please help because I rly need my pc for school and everything.. I do NOT have my windows recovery stick or anything here.. just the laptop..

 

well.. I ran a malwarebyts scan today and then after restarting I get to black screen only seeing my mouse and be able to move it.. I saw alot of members posted about that issue but nothing helped me.. I cant even startup my pc in safe mode.. is there anything I can do? I put on receive notifications via email so I will see if someone responds here asap..

 

Thx, sorry for bad english and greez,

dennis

 

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  • Root Admin

Hi Dennis,

Sorry to hear you're having issues. Please start the computer and there should be an option by pressing the F8 key to choose "Last Known Good Configuration"

https://neosmart.net/wiki/booting-into-last-known-good-configuration/

Please give that a try and let us know how it goes.

 

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