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Good morning,

We have an incident with several of our computers, we realized that these have been infected by a virus (Backdoor.Bot). Malwarebytes detects the virus, and put them into quarantine, but the virus is still in the computers.

I´d like to know if there is something else we can do to clean these computers.



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Hi @ogautier,

Thanks for coming into our Malwarebytes Forum!

Looks like you already submitted a support ticket with our Business Customer Success team. 

Our Business Technical Support Engineer Mike C. has replied to your ticket. If you do not see his email, please be sure to check your spam or junk mail folder.

Please let me know if I can assist with anything else or if you do not see Mike's email.


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