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I have an infectiom in my browser


Miles
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Hi

Everytime I click on my browser the following Webpage comes up and when I try to close it more open as well as asking me to allow the pop-up ( http:/mywincomp4.xyz/index1.html )!  Why did Malwarebytes premium not stop this?!  How do I get rid of it and normally open my browser!!

And how do you reset your browser in Windows 10!!

WARNING!


Your Hard drive will be DELETED if you close this page. You have a ZEUS virus! Please call Support Now!. Call Toll-Free: +0800-368-8157 To Stop This Process

Are you sure you want to leave this page?

Stay On Page Leave Page

url.png0x000314CE VIRUS_DETECTED_WITHOUT_CANCELLING_PENDING_OPERATIONS

To STOP Deleting Hard Drive Call:

+0800-368-8157

Please contact technical support Toll Free: +0800-368-8157

 

 

ERROR CODE: 0x000314CE

Hard Drive Safety Delete Starting In 4:36

To immediately rectify issue and prevent data loss Toll Free: +0800-368-8157|

 

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Hello and :welcome:

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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Fix doesn't work itself. I need to provide fixlist file for you so you can perform Fix.

 

 

remove%20outdated.jpg Uninstall some programs
 
We need to uninstall some unwanted/unneeded programs.

  • Press the WindowsKey.png + R on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time


The list of programs to uninstall:

  • Ask Toolbar
  • Ask Toolbar Updater


After completing uninstalls, please manually reboot your machine!
 
Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.


FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

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Now perform FRST fix. After it:

 

adwcleaner_new.png Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

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