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Another MBAM BSOD, Insider Build 14926


PcDad
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PcDad, hello and welcome to the forums. I am not a BSOD analyst but I do have a few questions for you. The BSOD experts may interject with their analysis and questions.

Are you running rootkit scans?

If you are, does disabling the rootkit scan stop the BSOD?

Is Secure Boot enabled?

Do you have a Complete Memory dump available? (C:\Windows\MEMORY.DMP)

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Interesting. In all other cases we've handled with this issue, disabling rootkit scanning ended the BSOD issue.

Please disable self-protection in MBAM.

Go to Settings in the top navigation
Go to Advanced Settings
Uncheck Enable self-protection module

The following steps will require a restart of your computer.

Configure your system for Complete Memory Dump:

Open File Explorer (click the folder icon in the left part of the taskbar).

Right-click This PC and select Properties from the menu.  

In the left part of the System window, click Advanced system settings.

In the System Properties window, go to the Advanced tab. In the Startup and Recovery section, click Settings.

In the Startup and Recovery window, select Complete memory dump from the drop-down list.

Uncheck Automatically restart

Click OK and OK your way out of the dialog box. Allow the computer to restart.

Once back in Windows...

Attempt to run a new scan, ensuring 'Scan for rootkits' is not enabled.

Let me know the results, please.

Thanks!

 

 

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Weird, I already had all those settings as you requested but it was still throwing the error even when not scanning. I was able to complete a scan with the rootkits setting off this morning so I've re-enabled realtime protection to see how it goes.

 

Thanks for the help!

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