Archbob Posted September 19, 2016 ID:1062688 Share Posted September 19, 2016 I just got taverno.io on my system yesterday and I have Malwarebytes premium. I did the scan and it could not detect it so I can't get rid of it. Spy hunter did detect it but since I already bought Malware Bytes premium, I don't want to buy spy hunter. Is is there a way to get rid of it with Malware Bytes? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 19, 2016 Root Admin ID:1062714 Share Posted September 19, 2016 Hello @Archbob and Let me get some logs please and we'll see what's going on. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thanks Link to post Share on other sites More sharing options...
Archbob Posted September 19, 2016 Author ID:1062735 Share Posted September 19, 2016 This is kind of difficult as I cannot open this forum in my browser, the virus just redirects it to google.com. I'm typing this on my phone. I can't attach the file. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 19, 2016 Root Admin ID:1062776 Share Posted September 19, 2016 Well if you're unable to run another browser then please try to do a reset on them. Please visit each of the following sites and let's reset all of your browsers back to defaults to prevent unexpected issues. If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in. Internet ExplorerHow to reset Internet Explorer settings Firefox Click on Help / Troubleshooting Information then click on the Reset Firefox button. Chrome I would like to reset Chrome back to defaults to completely clear out what is going on with Chrome. You can keep your “Bookmarks” if you want to keep them, but you have to export them first – >> Export Bookmarks << – Everything else should be removed. Then I need you to go to >> Google Sync << and sign into your account. Scroll down until you see the “reset sync” button and click on the button At the prompt click on “Ok”. .Reset Your Browser Settings . In the top-right corner of the browser window, click the “Chrome Menu” icon (Three horizontal lines) Select “Settings”. At the bottom, click “Show advanced settings…” Scroll down until you see “Reset settings”, Then click on the button “Reset Settings”. In the dialog that appears, click “Reset”. .Close Chrome and restart it and check it out for me please Link to post Share on other sites More sharing options...
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