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Error code 20025

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Hi, I have a paid version of Malwarebytes. I am getting an error code 20025. I have attached a copy of the error message and the mbam check file. I started on the steps in this thread, including unchecking having Malwarebytes run at startup. I rebooted, restarted Malwarebytes and the error immediately came up again. Can you please help?




malwarebytes error.PNG

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Hello and :welcome:, @salem:

On an uninfected system, that particular error is often resolved by a proper clean reinstall.

Let's try this first....

  1. Please carefully follow ALL the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

Please let us know how it goes.

Thank You,

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