Jump to content

Recommended Posts

Strange thing happened with my custom scan this morning.  After selecting custom scan from the scan type selection page, the configure scan button appeared as it should.  However, when I clicked the configure button it went directly to scan giving me no opportunity to select folders etc.  This initial scan did not include a file system scan.  When the scan was completed the finish button appeared.  When clicked, the program went into a scan which did include a file system scan but again without any opportunity to select folders.  When this scan completed, the finish button appeared.  When clicked, the program again started scan like the one it just finished.

To summarize there appears to be two problems.  First, the program is not presenting an opportunity to configure a custom scan.  Second, the program ends up in an endless loop of scanning, presenting finish button, scanning, presenting finish button .... and never properly finishing the exercise.

Link to post
Share on other sites

Hello and :welcome:, @rickmack:

Sorry to hear you experienced issues with a custom scan.

It sounds as if your issue is now resolved?

If not, or if you would like further help, we can better assist you if we know a bit more about your MBAM installation and your system.

If you need more help, please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

Thank you,

P.S. For the record, frequent, "full", "custom" scans are neither necessary nor recommended.  The Threat scan (perhaps daily) is sufficient and recommended under most conditions.  A full scan will be slow, is a task better suited to your anti-virus, and (when performed often) could cause undue wear-and-tear on your hard drive.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.