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Malwarebytes stopping Outlook 2013 from connecting to Exchange hosted by Microsoft Office 365


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I am running Office 2013 and Malwarebytes Pro seems to be blocking the connection to outlook.office365.com - It will work fine for a few hours and I will receive a "can't connect to Microsoft Exchange" error message. I have been systematically narrowing down what is the cause and ended up if I turn off the Malicious Website Protection, I immediately connect back to Microsoft Exchange.....until I turn MWP back on. I have tried to add https://outlook.office365.com to the "Web Exceptions" section of Malwarebytes Pro, but that does not solve my issue. Any help would be greatly appreciated. Thanks! 

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Hello and Welcome to Malwarebytes :)

A clean re-install has helped others with this issue... perhaps trying the steps below may help your issue as well.

Let's try this first....

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  3. NOTE: More info about v2.2.0 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions


Please let us know how it goes.

Thank You,

Firefox

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