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How do i get malwarebytes back from my old computer?


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So ive had malwarebytes and liked it for a while. I recently paid for it and need to know if i can get it back.

I had it on the same computer that im using now but it had to get fixed and a new drive was put in it

i still have the drive (well my files were copied from the old drive to a new one) and its on my computer as the 2nd drive

is there anyway i can get back malwarebytes? i still have the setup or install files on the other drive. i have tried those files and they didnt work.

Help!?!?

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That is another issue, however that can only be done by the help desk... see below please
 
The most efficient way to resolve activation issues is to contact the Help Desk. default_smile.png

  • If you already have a ticket at the Help Desk, please try to be patient. The Help Desk is busy, and they are also assisting users with technical support and malware cleanup cases.
    • Please do not open multiple tickets there -- doing so will slow down the process and could delay their response to you.

  • If you do NOT already have a ticket at the Help Desk, you may open one HERE.
    • Please provide the Help Desk with as much of the following information as possible (but do NOT post this sensitive information here in this forum):
      • Name of purchaser
      • Email address of purchaser
      • Date of purchase
      • cleverbridge reference number (or details about the seller, if it was NOT the Malwarebytes online store)
      • MBAM license ID and Key information
      • Screen shots of any error messages or other dialogs

    • Either way, please be sure to check your spam and junk mail folders, to verify that the emails from the Support team did not land there by mistake.



In the interim, you may wish to perform a CLEAN REINSTALL of MBAM -- the setup wizard will offer a 14-day Trial with the full, premium features, while you sort out the licensing issues. (1 Trial per PC per MBAM program version)

Alternatively, you can also send an email to support@malwarebytes.org to get help.

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