Malware Endpoint Protection Note removing PUM

[powella 0]

Hi there,

We are testing out our new endpoint protection at my company and our first weekly scan was last night. When I came in this morning about 20 out of 75 of our computers had PUM and the Operation says 'no action taken' but when I look in our policy it says 'Show in results list and check for removal.' The only way I can get it to remove it, is if I manually scan each device and when the box comes up to confirm scan, there is a checkbox that says automatically remove threats and if that is checked, they will be quarantined, but that kind of defeats the purpose of the policy and we are going to push this out to 2000 users in the coming weeks, so I want to make sure I get this squared away before then

 

[mcingolani 0]

Hi, 

This is Mike from the Business Team, can you please open a ticket with us here:

 

https://www.malwarebytes.com/support/business/#techhelp

 

Please include the PUM listings that you are seeing. Thanks, and have a great weekend!