Jump to content

Malwarebytes not detecting anything


Recommended Posts

Hi, 

I keep getting popups on Google, I get them randomly but not consistently, they say things like  "2 viruses have been detected on your brand model" and sometimes it says things like

"Google

Your system is heavily damaged by (4) virus!

We detect that your Sony Xperia is 28.1% because of harmful viruses from recent adult sites. Soon it will damage your phone's sim card"  but Malwarebyes Anti-Malware is not detecting anything, why????? Is my phone really infected or are these viruses to get me to download an infected app??? 

 

Link to post
Share on other sites

Is this on a Computer or is it on a Smart Phone ( Android or iPhone ) ?

Is it similar to these ?

MalwareScam.wmv

MalwareScam-1.wmv

MalwareScam-2.wmv

MalwareScam-3.wmv

MalwareScam-4.wmv

MalwareScam-5.wmv

MalwareScam-6.wmv

 

 

 

 

Edited by David H. Lipman
Link to post
Share on other sites

Ahhhh....

Support for MBAM on Android is at Malwarebytes Anti-Malware Mobile Help  This sub-forum is for MBAM on Windows.

A request will be made to have a moderator move this thread there.

BTW:  Were the videos similar ?

Edited by David H. Lipman
Link to post
Share on other sites

  • Staff

Hi Ira,

Malwarebytes Anti-malware for Android does not feature web protection which means that it will not block pop-ups you get or prevent redirects when browsing the web.

The way around those popups or redirecting sites is to close the web browser and start over or tap the back button on your Home screen.

You may want to also clear the web browser app data as well.

To do that, go to the Android Settings > General > Apps.

Locate the name of the web browser from the list and tap to open its settings.

You should see a Clear Data button on the following App info screen. If you do not, tap on the STORAGE option where you should find it.

Tap the Clear Data button.

Close settings.

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.