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It all started when I wanted to do a custom scan and added scan for root kits on my Windows 7 hp laptop. After that I reset my computer to delete a few Trojans. When it turned back on, it said Windows 7 was not genuine, I lost internet connection (wireless and Ethernet), and the program doesn't open so I can't check if it accidentally deleted an important Windows file. It can still turn on but it notify me that I might be a victim of software counterfeit. What should I do and did I corrupt a file or did a virus do something?

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Hello and Welcome to Malwarebytes

Sorry to hear you are infected.  Removal of malware can be tricky. It will be best to get one on one help with your issue by one of our experts so they can help you get your computer back to working condition.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thank you

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