False Positive

[toadstew2016]

While using Revo to uninstall SocialSafe C:\Users\Mario\AppData\Local\Temp\_uninstall\_uninstall9884".Restored then later deleted(was not sure at first what was quarantined).Everything worked as advertised.

Malwarebytes Anti-Ransomware.zip

MBAMService.zip

[toadstew2016]

Forgot to mention I am using Beta 7 on Windows 10 Home.

[JosephKing75]

!!!!Problems with the Software Blocking a safe program,blocking SagaC3.0!!! I am using the latest beta version,I think that was 7,guys,the contability program called SagaC3.0 gets blocked while saving before closing by the removal of it's executable called "sc.exe",it is a safe program,I think you should fix this issue because I was working and got stoped by this nonsence,you should fix this issue because the program is safe and does not require to be blocked by the program just like that without a reason.   !!!! Please Take the time and do the required fix for this issue,thanks for understanding!!!

SAGA C.3.0 Executable.rar

Edited July 31, 2016 by JosephKing75
Frogot to tell the site to notify me of replies,I haven't obseved that buttom until the last second.

[1PW]

Hello @JosephKing75 and

It is disappointing to read your Consumer Beta testing system is having MBARW Beta issues but each computer is unique.  Problems that seem "the same" frequently are not.  The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.  Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

 

[1PW]

Hello toadstew2016:

Available data strongly suggests a false positive, and if it has not already been done, you may wish to make the following temporary full pathname file entry in MBARW GUI Dashboard -> Exclusions:

                         C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RevoUninPro.exe

Reference: https://www.virustotal.com/en/file/ebff2e453a37ed8d2c6300fff01c7c2cfdc136ad0cc61c852bea4a162b261f86/analysis/ Signed

At any time, a MBARW development team member, QA team member or Staffer may request the above temporary exclusion be altered/deleted.

Thank you for beta testing MBARW and your valuable feedback.

[toadstew2016]

Automatic update check happened at the same time as false detection. Need instruction on how to add exclusions thanks.

[1PW]

Hello toadstew2016:

To make an executable entry to the MBARW Beta pathname exclusion list:

1. From the Windows System Tray, select the "Show Malwarebytes Anti-Ransomware" entry.
2. Near the upper right-hand corner of the MBARW Beta Dashboard/GUI that opens, select "Exclusions".
3. At the bottom right of the Exclusions window that opens, select the "Add File" button.
4. In the Add File Exclusion window that opens, and working left to right, with the recommended pathname exclusion, drill down until the pertinent executable filename can be selected.  Select that executable.
5. Left-click the "Open" button near the bottom-right of the Add File Exclusion window.  The Add File Exclusion window will have closed and the Exclusions window should now show the new added pathname exclusion.
6. Close the MBARW Beta GUI.
   

Thank you.

[toadstew2016]

Thanks you.