Jump to content

Unable to connect the Service(?)


Recommended Posts

I currently have MW Anti-Ransomware installed on my PC and noticed that it was not active. When I tried to open it, all I get is a window that says, "Unable to connect the Service". I have upgraded to the newest version, however, the same message appears. What can I do? Please assist me. Thanks!

Sincerely,

TedWillard4309

Link to post
Share on other sites

Hello tedwillard4309 and :welcome:

Please create the following zipped archives for MBARW developer team analysis:

Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the zipped archives to your next reply.  Thank you for beta testing MBARW and your valuable feedback.

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.