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Cannot access internet


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My sons computer stopped being able to access the internet. I have attached the Farbar Scan logs as reference. I tried to install Malarebytes on another computer and transfer the files to the possibly infected computer, but it would not install and gave me an error message. "could not call proc"

 

Thank you for your time and help

FRST.txt

Addition.txt

Shortcut.txt

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Hello and :welcome:

 

FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please upload it to your reply.

fixlist.txt

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  • 2 weeks later...
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