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Hello. First of all sorry about my English :)

Yesterday when i was visiting the website "www.strawpoll.me" to cast my vote in a poll, it suddently redirected me to a website called "date-for-adults.com". It just happened once and i was kinda surprised, because as far as i know this "www.strawpoll.me" is a safe website. 

But this is not the first time such a thing has happened. About one month ago when i entered "answers.yahoo.com", all of a sudden a website called "main.r.olivia656.com" appeared on my screen. It was a mistake i didn't take any action back then. I might have been infected by a malware.

And one more thing, one hour before this happened yesterday, my connection was kinda refreshed. I mean i lost my connection for a minute, than it come back. But i'm not sure if this has anything to do with what happened. 

I have Kaspersky intalled on my computer but it won't detect anything. 

Therefore I need your assistance, thank you. 

 

 

:

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Hello Centurion and welcome to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please:

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:

user posted imageGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. user posted image
Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

user posted imageMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. user posted image Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

user posted imageInternet Explorer - Click the Tools menu in the upper right-corner of the browser. user posted image Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

user posted imageChange default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"

In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"

Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location.....

Next,

Follow the instructions in the following link to show hidden files:

http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Next,

Download RKill from here: http://www.bleepingcomputer.com/download/rkill/

There are three buttons to choose from with different names on, select the first one and save it to your desktop.
 
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7/8/10, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • A log pops up at the end of the run. This log file is located at C:\rkill.log. Please post this in your next reply.
  • If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a time.
  • If the tool does not run from any of the links provided, please let me know.


Next,

Tweaking.com Registry Backup
 
  • Download Tweaking.com Registry Backup from here, and save tweaking.com_registry_backup_portable.zip to your desktop.
  • Now we need to create a new folder to extract the zipped contents into. Right click on the zipped folder you just downloaded and select "Extract All".
  • Click the "Browse" button and from the list, expand "Computer", then expand "Windows (C:)", and click the "Make New Folder" button.
  • Call this folder something you will remember...like "RegBackup" then click "Ok", and then click "Extract".
  • From the newly extracted files, right click on hPxdDvj.png and select Run as Administrator (XP users just double click) to start Tweaking.com Registry Backup.(Windows Vista/7/8/10 users: Accept UAC warning if it is enabled.)
  • A screen like this should appear:
    user posted image
     
  • Type a custom name in Backup Name if you want, then choose Backup Now.
  • If backup is successful, a message will appear at the lower half of the screen with an option to view logs.
  • The registry backup will be created in %WindowsDrive%\RegBackup by default. You can customize the path in Settings.
  • Close Tweaking.com Registry Backup when done.


Next,
Please open Malwarebytes Anti-Malware.
 
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.


To get the log from Malwarebytes do the following:
 
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
    XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
     
  • Recommend you use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…



If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....


Next,

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs....

or,

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Let me see those logs in your next reply....

Thank you,

Kevin
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Thanks for those logs, continue as follows:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Go here: https://www.zemana.com/Download download and install Zemana Anti-malware. Allow a shortcut to be saved to your Desktop.. The tool will be active with a 15 day trial....

Right click on user posted image Zemana Antimalware and select "Run as Administrator"

From the GUI select "Settings"

user posted image

In the new window Select 1. Updates, when complete Select 2. Real Time Protection.

user posted image

In the next window make sure 1. all boxes are checkmarked and the action is "Quarantine" and then " 2. Select the home icon.

user posted image

In the new window select "Scan"

user posted image

When the scan completes check each found entry (if any). For "Suspicious Browser Settings" choose REPAIR for all other entries choose QUARANTINE then select the "Next" tab


The action complete window will open, from there select the "Back" tab. That will take you back to the home screen...

On that screen select the "Reports" tab. (Looks like 3 chimneys)

user posted image

On that screen select and highlite the scan details line, then select "Open Report"

user posted image

Copy and paste that log to your reply...

Next,

Download Sophos Free Virus Removal Tool and save it to your desktop.
 
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found please confirm that result....


Let me see those logs, also give an update on any remaining issues or concerns.....

Thank you,

Kevin.....

Fixlist.txt

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It happened again yesterday. Also when i log onto  "www.strawpoll.me" using google chrome, instead of google ads i see a stupid ad saying that i have been selected to win iphone 6". This ad is from "aldaniti.net". I made a small search and found out that it's a scammer website. I don't see it when i use internet explorer. 

Here i found this website explaining how to get rid of it. Do you think i should follow these steps?

https://malwaretips.com/blogs/remove-aldaniti-net-ads/

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If you still same issue run the following:

Download AdwCleaner by Xplode onto your Desktop.
 
  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...


Next,

Please download Junkware Removal Tool to your desktop.
 
  • Shut down your protection software now to avoid potential conflicts. (re-enable when done)
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


Next,

user posted imageScan with HitmanPro

In any case don't remove on your own anything that Hitman Pro detects! This scanner is really good for checking, it has however been known for deleting files instead of curing them, in some cases this may render the machine unbootable.
Any removals will be done manually after careful analysis of the scan results!

Please download HitmanPro by SurfRight and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
 
  • Right-click on user posted image icon and select user posted imageRun as Administrator to start the tool.
  • If the program won't run please run it while holding down the left CTRL key until it's loaded!
  • Click on the Next button. You must agree with the terms of EULA (if asked).
  • Check the box beside No, I only want to perform a one-time scan to check this computer.
  • Click on the Next button.
  • The program will start to scan the computer. It would only take several minutes.
  • When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore.
  • If there isn't a dropdown menu when the scan is done then please don't delete anything and close HitmanPro!Navigate to C:\ProgramData\HitmanPro\Logs, open the report and include it it your next reply.
  • Click on the Next button.
  • Click on the Save Log button.
  • Save that file to your desktop.



Please include that logfile in your next reply.

Don't forget to re-enable your security!

Thank you,

Kevin

 

 

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Hitman is not reporting anything malicious or infected.... Cookies are no big deal...

You mention the issues happening with Chrome, lets go for a clean install see if that helps...

If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

Continue for a clean install:

Remove all synced data from Chrome go here: http://www.howtogeek.com/103655/how-to-delete-your-google-chrome-browser-sync-data/ follow those instructions... It is essntial that any/all synced data is removed when the browser is hijacked or exploited in anyway...

Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Install Google Chrome from here: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html

Install Adblock Plus to Chrome: https://chrome.google.com/webstore/detail/adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb

Install DrWeb Link Ant-virus Link Checker: https://chrome.google.com/webstore/detail/drweb-anti-virus-link-che/aleggpabliehgbeagmfhnodcijcmbonb?hl=en
 
Any improvement?
 
Thank you,
 
Kevin...

 

 

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Internet explorer can be reset to default settings, that should be OK...

https://support.microsoft.com/en-us/help/17441/windows-internet-explorer-change-reset-settings

Next,

To clean up and remove tools do the following:

To remove Zemana and Sophos use the following Uninstaller tool;

Download GeekUninstaller from here: http://www.geekuninstaller.com/download (Choose free version) Save Geek.zip to your Desktop. (Visit the Home page at that link for necessary information)

Extract Geek Uninstaller and save to your Desktop. There is no need to install, the executable is portable and can also be run from a USB if required.

Run the tool, the main GUI will populate with installed programs list,

Left click on Program name to highlight that entry.

Select Action from the Menu bar, then Uninstall from there follow the prompts.

If Uninstall fails open the "Action" menu one more time and use "Force Removal" option

reboot your PC when the uninstalls are complete...

Next,

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 
  • Remove disinfection tools <----- this will remove tools we have used.
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image
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  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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