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Hi wunsche. I edited out the image you provided as it showed the license and we don't want that posted.

The license in the image was a Malwarebytes Anti-Malware license. In your purchase, you received both a Malwarebytes Anti-Exploit (MBAE) license and a Malwarebytes Anti-Malware (MBAM) license. The MBAE license has an ID and Key. The MBAM license in this case is only a Key.

If you need further assistance, please create a ticket in our help desk. We do typically prefer to handle license issues in that more private setting.

You can create a support ticket by following the instructions on this link:


Direct link to open a ticket:




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