Client Push Install Simulation Error

[powella]

I am currently testing the management console that we recently procured. I have added our OU, I have scanned the network and, for testing purposes, found my computer. I contacted the department that adds rules to our firewall and they stated that the firewall wouldn't block the three rules that needed to be added. I have also assured that port 443 and 18457 are open via telnet testing. I need to test the client push install, before I actually complete that task. When I simulate the client push install, I get an error that says the Network Name Cannot Be Found. I can ping the server from my endpoint and vice versa. I can telnet to both devices through both ports listed above. The only other information in the log is event 5010 which is an IIS application pool availability error, which doesn't exactly make sense. Also made sure that the server service was running, and it was, I restarted it. Same issue.

[jhudson]

Hello, we received your case in our ticketing system and will look into this for you. Thank you!

 

 

[powella]

We just had a spam attack on our company and had to pull offline the computers that opened the spam. I am installing our recently procured malware bytes, but the database is 162 days old. Where can I retrieve an updated version that I can download from my safe computer and put on the infected ones through a thumb drive? I cannnot find the database file anywhere listed on the website

[djacobson]

The signature database included with the first push install is the database that was live when the Anti-Malware 1.80.x program you have at this moment was written. Which was sometime February 2016, 160+ days ago. Your client will receive a new signature database upon successful check-in to your server. The client will register with the server, create its entry in the SQL, receive its settings via your policy and then get signature updates according to what you've defined within your policy.

[djacobson]

You could potentially utilize the standalone malwarebytes install, but you'll need to first uninstall the management console deployed version and you will still need updates. Use this link - https://malwarebytes.box.com/s/4wt5rx90jvvy34nzzbtcpnimzwcrtd8s - to download an update package which will run against an offline standalone Anti-Malware install. I made it for up to today's 11th signature revision, 2016.07.20.11. After you remediate with the standalone install, it must be removed before you continue with a console managed deployment.