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Service has been disabled or deleted. The console cannot continue.


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Firefox, Per the instructions: Click on the More Reply Options button, then click on the Browse button to locate your log then click the Attach button to attach the log to your post. Where is the More Reply Options button located? Or, do I attach files here?

thanks, Snooks 

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Hello Firefox,

I started this with AdvancedSetup, July 3, 2016, who I thought would be better able to handle this particular item. I put message in search engine and I selected this site and Tech that seemed to have helped ShooMoe out. However, AdvancedSetup re-directed me back to start a topic. Message below:

'service has been disabled or Sign in to follow this deleted'. The console cannot continue. Started by ShooMoe, July 18, 2014.

I have same message on my (used) computer and saved the page of instructions. I am new to this forum and don't know how to 'use' the forum. I saw your solution to this and wanted your (members) advice; proceed with listing as you instructed ShooMoe, etc. I don't know if Windows 10, upgrade from Window 7 Pro, is the cause of this and don't really need to upgrade.

Since this is 2016, maybe there are other solutions to this. To be more specific, that message is displayed when desktop is displayed. I click, OK (thinking I can't go further, until I do), then computer works fine. This message appeared after attempting to install Windows 10 (which is not fully installed) on Windows 7 Professional. I was attempting to upgrade before expiration date, but I am fine with Windows 7 Pro.

Hope this helps with your question.


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its possible something got changed during you Win10 upgrade that failed to get removed after it failed.  I also see this (which may be a possible hard drive failure):

rror: (07/19/2016 08:54:56 AM) (Source: atapi) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

It going to require more work than what is permitted in this section of the forum.... I am going to direct you to another section where you can have a one on one expert help you get this cleaned up, simply follow the instructions below.  Basically go start a topic there, and post your logs there and wait for someone to pick up your topic.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thank you

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I followed the link you supplied to get further assistance. The process (authored by AdvancedSetup) re-routed me back to this forum, but I entered the same topic heading with some dialogue and attached files. So, I hope this is not backlogging other concerns.  

If there is another area of this forum this topic needs to be directed to, let me know.


Who can assist within a 'timeframe' the roll back to Windows 7, Clean up Computer, then re-install Windows 10?


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Hello Porthos,

Had to search elsewhere. It appears that I was suppose to upgrade Windows 7 Professional, with Windows 10 Professional. As I noted the operating software above. Simply, I may do a clean 'restore' install, recovery, what ever the process is to get it to original factory setup. This is what I thought I had indicated, when I said, 'Windows 7 Pro, is fine. I have 2 of these computers that have minimal software on them, so with the licenses, keys and other identifying factors, I can re-install software and continue with my studies with little down time. I don't know what this forum is for, however, it's been over a week and not even a 'we're still working on it, can't isolate a fix, etc.' So I wish you well with this group.

Signing Off,



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