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Android Malware - unable to remove

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I have got a Samsung Galaxy S3 with Android version 4.4.2.  Recently, on an occasional basis, when opening an app (it might be going to Facebook, it might be opening Score, it is not consistent) I am first taken to the Google Play Store and Uber has been selected for me to download.  It does not happen every time, but several times a day.  I have AVG and Clean Master on the phone and neither are finding any problems.  I have even tried downloading the Uber app and this still happens.

I am not knowledgeable about such things and have no idea where to turn.  Any suggestions would be greatly appreciated.

Thanks -


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Hello and welcome, @GLSmyth::)

I understand from your post that you may have malware on your Android mobile device.

This forum section is for help with malware on the Windows platform.

We have a special forum area reserved for Android malware issues here: Malwarebytes Anti-Malware Mobile Help

You may wish to start a new post there for prompt attention by the Android support staff.
Even better might be to follow the steps HERE and to open a ticket directly for email assistance.

Thank you,

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