Computer started shutting down after watching youtube

[VinceS]

A couple of days ago, I was watching videos on youtube. During one, the computer shutdown. From there, I would reboot, but every 15 minutes or so, the computer would shut down. I had this before and I just did a system restore, but this time the restore attempts were unsuccessful. So I started running Malewarebytes, but the computer would keep shutting down. Then I downloaded and ran AVG, but in safemode. In the midst of this, I found a thread on here about a similar problem last night, so I downloaded the recommended program FRST and ran the scan. 

These are the files. However, I do not know how to find the bad lines or create a fixlist.txt file as was suggested.

Any help or advice would be appreciated. Thanks.

Addition.txt

FRST.txt

[TwinHeadedEagle]

Hello and

 

First of all, you have 3 antivirus products on your system.

Multiple Resident Protection warning!

Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:

• avast Free Antivirus
• Microsoft Security Essentials
• AVG AntiVirus Free Edition

Uninstallation procedure:

• Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for each uninstalled entry, right-click it and select Uninstall.

This should be done until any other steps will be taken.

 

Let me know when you finish with this procedure.

Edited July 15, 2016 by TwinHeadedEagle

[VinceS]

ok...just have MSE now.

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please upload them into your next reply.

[VinceS]

Here they are

Addition.txt

FRST.txt

[TwinHeadedEagle]

This is notebook, right? Let's check temperatures:

 Temperature Check

• Please download HWMonitor and save it to your Desktop.
  

• Unzip it and run the version compatible with your system architecture. If you are unsure which one you should run, run them one by one and one of them should work.
• Make a picture of HWMonitor window and attach it in your next reply.

[VinceS]

ok.

[TwinHeadedEagle]

Processor temperature seems a little higher. Please start youtube again and let me know if temperature is rising when you watch some video.

[VinceS]

Here is the youtube picture and temps. I also decided to run Malwarebytes and check it. The core temps for 0 and 2 rose to 192 and 196, respectively while running Malwarebytes. I took a picture of that as well, but the computer shutdown and it appears that I lost it.

[TwinHeadedEagle]

Yes, you definitely have a issue with high CPU temperature. You will need to clean the dust. If you're unsure how to do it, you'll need to take your laptop to specialist.

[VinceS]

I cleaned out the dust. I ran Malwaebytes with the temp gauge. Max temps reached 159 and 165 for core 0 and 2, respectively. The scan completed with no issues. Temps seem to be ranging from 134-145 right now, post scan. So that does seem to be better. Thank you for your help.

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!