Jump to content

Help needed - can't remove PUP.Optional.TerraClicks.ShrtCln


Recommended Posts

Hi,

MBAW is detecting a threat: PUP.Optional.TerraClicks.ShrtCln

The program is offering me to quarantine, and I accept.

But when I run MBAW it is showing the threat again. I tried closing all apps, restarting the computer and no way to get rid of this threat.

help?

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/14/2016
Scan Time: 9:23 AM
Logfile: MBAW.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.07.14.05
Rootkit Database: v2016.05.27.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Olivier

Scan Type: Hyper Scan
Result: Completed
Objects Scanned: 245135
Time Elapsed: 1 min, 2 sec

Memory: Enabled
Startup: Enabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.TerraClicks.ShrtCln, C:\Users\Valued Customer\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (www.terraclicks.com), ,[8a632102d4c65bdb0d600d9332d2d52b]

Physical Sectors: 0
(No malicious items detected)


(end)

 

Link to post
Share on other sites

Hello and Welcome!

Great you got it removed.  Should you have it come back and its persistent, or if you want your computer checked out by the experts you can follow the instructions below.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thank you

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.