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'Youndoo PUP' detected in registry-unable to remove


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I had major infections of popup malware and browser hijackers in my chrome browser. I used multiple anti-malware softwares (Malwarebytes was one of them) to remove them, and did achieve that. However now I'm running the Malwarebytes scan regularly, and each time it is showing a "PUP.Optional.Youndoo" threat. I have quarantined it and removed it several times, but it comes back in every scan. It is located in a a "ShellExecuteHook" registry.

I have read that registry keys should not be deleted, especially if you aren't a computer expert, which I am not.

I have attached a screenshot of the scan result. Please advise.

Note- I had to re-install chrome to get rid of the malware, and the popups have stopped. However I have read that youndoo is an annoying popup hijacker and can infect other files, so I would really like to get rid of it.

Screenshot (219).png

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Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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On 28/06/2016 at 2:58 PM, TwinHeadedEagle said:

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

 

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. button.

    x5o4gh.png

     

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

What does that attaching mean?

 

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On 6/28/2016 at 2:58 PM, TwinHeadedEagle said:

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

 

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. button.

    x5o4gh.png

     

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

 

FRST.txt

Addition.txt

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Can you make a picture of that Elara app window?

 

FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please upload it to your reply.

fixlist.txt

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Is it okay if I hijack this thread? I have literally the same issue - registry Youndoo PUP persists, same directory, but no other malware-y effects. MBAM does not clean it.

I've attached the MBAM log, the FRST, and addition

I got the virus/adwares about 2 hours ago, initially MBAM detected 48 objects but now it's just that 1 registry object it fails to remove

Addition.txt

FRST.txt

MBAM Log.txt

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  • 1 month later...
  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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