Service control manager

[Frisco47]

Attempted to install 32 endpoints, the majority worked as expected but 6 of them failed with " Failed to open Service control manager DB. "

[rrussom]

I have a ticket open with support for a week now to address this issue with 1.7 managed client version. I didn't have this problem in 1.6.1, but trying to push the updated version to a test group of 1.6.1 installed clients using the "client push install" results in that error for 95% of those endpoints. All the endpoints were built with the same image, sit in the same OU in AD, and I'm trying to push using the same domain account which successfully installed the 1.6.1 managed client.

I am able to install some with SCCM, but even that hasn't been 100% effective vs the 1.6.1 version.

[jhudson]

Hello,

Please create a case with our support technicians and we can look further into this. 

https://www.malwarebytes.com/support/business/#techhelp

Thank you!

[RNR1995]

Same issue, all other versions to this point were flawless

[RNR1995]

This was an UAC issue for us
We use a GPO to set the slider to 1st notch
I manually moved it to the default 2nd notch and the push install worked fine
We use the first notch so the screen does not dim, Oh well, I will modify the GPO to push this out

[RNR1995]

OOPS

Click the enable WMI

that worked

[celee]

Hi @RNR1995, thanks for using our forum.

If you still need help with your Malwarebytes Anti-Malware for Business product, please head here https://www.malwarebytes.com/support/business/#techhelp to get help via email for our support team.

Thanks,
Cecile

[RNR1995]

After some more troubleshooting, found that even though Symantec Endpoint Protection was claiming to be the firewall
Still had to disable Windows Firewall in GPO to push to all the machines
If you looked on the PC the Windows Firewall claimed to be disabled, but this was not the case
Even with the Firewall disabled the service still runs which is OK

Thank you

Ron