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I think I'm infected

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I will be guiding you as we go forward.  What behaviors have you observed that lead you to conclude their is an infection ?


Tell me, when was the last time this machine was scanned by your Windows Defender  antivirus program ?
The last time you ran a threat scan with Malwarebytes ?


I would like to ask that you always attach any report or file I ask for, from time to time. Just a regular email attachment.

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Thank you.  You did not have to repost the FRST reports.  I had hoped to have from you some idea of why you suspect a "infection".

Do let me know what Windows Defender does report.

When you have the time, then, do this basic type scan with Malwarebytes Anti-Malware.


Start the program by doing a RIGHT-click on the Taskbar icon and select *Open Malwarebytes Anti-Malware*.
on the Dashboard, click the Update ( blue link ).
click the *Scan Now >>* ( link)  button.

Click on the first column Threat scan*

A Threat Scan will begin.
When the scan is complete, Make sure to Review the results.   Look over the list please.

if there have been detections, if there have been detections, look over the list and insure all lines have  check-marks so that they can be removed

click **Remove selected** to allow MBAM to clean what was detected.
In some cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

Click on the *History* tab > *Application Logs*.
Double click on the scan log which shows the Date and time of the last SCAN performed. Please make sure the word SCAN is shown and also that you grab the very latest Date. the most recent Scan run.
You can double click the line to get it on screen. Then use the menu at bottom of the window.

Click the EXPORT button at the bottom left.
Click *TEXT file*

Be very aware as to what folder and what NAME you give this report.  You have to make a note so you can send it.

Then attach that file with your next reply.


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  • 4 weeks later...

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