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My Google Chrome browser has been hijacked by "interneat" which always redirects me to Yahoo. I have tried using Malware removers, but all of them have failed to do so and simple methods people have suggested as well. I have went on Microsoft Edge and Explorer and they seem to be fine not having this issue.

 

ADW Cleaner locates 2 of the files and removes them, but once I restart my computer and open up Google Chrome these files reappear. 

 

I have attached the 2 logs that were required to be posted. Hopefully they can help. 

 

Thank you in advance for any help that can be provided. 

FRST.txt

Addition.txt

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Hello Anderax and welcome to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up your system, continue as follows please:

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:

user posted imageGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. user posted image
Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

user posted imageMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. user posted image Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

user posted imageInternet Explorer - Click the Tools menu in the upper right-corner of the browser. user posted image Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

user posted imageChange default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"

In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"

Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location.....

Next,

Follow the instructions in the following link to show hidden files:

http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Next,

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Please open Malwarebytes Anti-Malware.
 
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.


To get the log from Malwarebytes do the following:
 
  • Click on the History tab > Application Logs.
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
    XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
     
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Next,

user posted imageScan with ZOEK

Please download ZOEK by Smeenk from here: http://hijackthis.nl/smeenk/ and save it to your desktop (preferred version is the *.exe one)

*.exe Mirror http://smeenk.247fixes.com/Tools/zoek.exe

Temporary disable your AntiVirus and AntiSpyware protection - instructions here or here
 
  • Right-click on user posted image icon and select user posted image Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
createsrpoint;
autoclean;
emptyclsid;
emptyalltemp;
ipconfig /flushdns >>"%temp%\log.txt";b
CHRdefaults;
 
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)


Please include its content in your next reply. Don't forget to re-enable security software!

Let me see those logs in your reply, also give an update on any remaining issues or concerns....

Thank you,

Kevin....

Fixlist.txt

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/19/2016
Scan Time: 7:04 PM
Logfile: 
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.06.19.06
Rootkit Database: v2016.05.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Nick

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 289618
Time Elapsed: 5 min, 39 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 2
PUP.Optional.Yontoo, C:\Users\Nick\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_searchadventure-a.akamaihd.net_0.localstorage, Delete-on-Reboot, [4d85e11d6c2d3cfacb16a31f6c96aa56], 
PUP.Optional.Yontoo, C:\Users\Nick\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_searchadventure-a.akamaihd.net_0.localstorage-journal, Delete-on-Reboot, [488af00e5742f046ad34a31fe91937c9], 

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 

The malware is still redirecting my Google Chrome Browser. 

zoek-results.txt

Fixlog.txt

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Run the following scan:

Go here: https://www.zemana.com/Download download and install Zemana Anti-malware. Allow a shortcut to be saved to your Desktop.. The tool will be active with a 15 day trial....

Right click on user posted image Zemana Antimalware and select "Run as Administrator"

From the GUI select "Settings"

user posted image

In the new window Select 1. Updates, when complete Select 2. Real Time Protection.

user posted image

In the next window make sure 1. all boxes are checkmarked and the action is "Quarantine" and then " 2. Select the home icon.

user posted image

In the new window select "Scan"

user posted image

When the scan completes check each found entry (if any). For "Suspicious Browser Settings" choose REPAIR for all other entries choose QUARANTINE then select the "Next" tab


The action complete window will open, from there select the "Back" tab. That will take you back to the home screen...

On that screen select the "Reports" tab. (Looks like 3 chimneys)

user posted image

On that screen select and highlite the scan details line, then select "Open Report"

user posted image

Copy and paste that log to your reply... Also give an update on any remaining issues or concerns
 
Thank you,
Kevin...

 

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Zemana AntiMalware 2.21.2.15 (Installed)

-------------------------------------------------------
Scan Result            : Completed
Scan Date              : 2016/6/20
Operating System       : Windows 10 64-bit
Processor              : 8X Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
BIOS Mode              : UEFI
CUID                   : 12754D3D68DEDD20E8727C
Scan Type              : Smart Scan
Duration               : 0m 30s
Scanned Objects        : 12379
Detected Objects       : 0
Excluded Objects       : 0
Read Level             : SCSI
Auto Upload            : Enabled
Detect All Extensions  : Disabled
Scan Documents         : Disabled
Domain Info            : WORKGROUP,0,2

Detected Objects
-------------------------------------------------------

There are no detected objects

 

 

 

Still having my browser hijacked. 
 

As I said before, it seems ADWCleaner is the only one that picks up the files, but once they are deleted they come back after I restart my computer and open my Google Chrome. 

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Ok lets go for a clean install of Chrome....

If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

Continue for a clean install:

Remove all synced data from Chrome go here: http://www.howtogeek.com/103655/how-to-delete-your-google-chrome-browser-sync-data/ follow those instructions... It is essntial that any/all synced data is removed when the browser is hijacked or exploited in anyway...

Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Install Google Chrome from here: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html

Install Adblock Plus to Chrome: https://chrome.google.com/webstore/detail/adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb

Install DrWeb Link Ant-virus Link Checker: https://chrome.google.com/webstore/detail/drweb-anti-virus-link-che/aleggpabliehgbeagmfhnodcijcmbonb?hl=en
 
Has that made any difference?
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Excellent, good to hear..... Run the following to clean up:

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 
  • Remove disinfection tools
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image
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  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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