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Ive been having trouble getting rid of a few malware/viruses on my computer for the past two days. I run MBAM and Trace.Pandex and a few others show up (around 5). I remove them, MBAM promts me to restart, then I scan again and they're still there. Also I have Symantec Endpoint Protection and it always detects "Hacktool.Rootkit" multiple times, even after it has "cleaned" it. When I scan with Symantec, nothing shows up. However Im always getting alerts that something is tampering with Symantec systems. This hacktool.rootkit (or something similarly named) also shows up on MBAM scans. Here is my latest (Quick) scan from MBAM and a Hijackthis log. Help is much appreciated

Malwarebytes' Anti-Malware 1.38

Database version: 2357

Windows 5.1.2600 Service Pack 2

6/30/2009 2:04:48 PM

mbam-log-2009-06-30 (14-04-47).txt

Scan type: Quick Scan

Objects scanned: 101309

Time elapsed: 22 minute(s), 9 second(s)

Memory Processes Infected: 1

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

C:\Documents and Settings\Hoben\Hoben.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ws2_32sik (Rootkit.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\nicsk32 (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\documents and settings\Hoben\Hoben.exe (Trojan.Agent) -> Delete on reboot.

c:\documents and settings\Hoben\oashdihasidhasuidhiasdhiashdiuasdhasd (Trace.Pandex) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:14:21 PM, on 6/30/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AIM6\aim6.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://myuh.hawaii.edu/cp/home/displaylogin

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll

R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Hoben] C:\Documents and Settings\Hoben\Hoben.exe /i

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Transfer by Image Converter 2 Plus - C:\Program Files\Sony\Image Converter 2\menu.htm

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1241583068796

O16 - DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} (TricksterActiveX Control) - http://www.tricksteronline.com/control/tricksterActiveX.cab

O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.tricksteronline.com/control/KALogoutComponent.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 12319 bytes

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  • Root Admin

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Share on other sites

I did the ComboFix scan and here are the results along with a new HJT log. Thanks.

ComboFix 09-07-01.01 - Hoben 07/01/2009 11:29.3 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.502.185 [GMT -10:00]

Running from: c:\documents and settings\Hoben\Desktop\ComboFix.exe

AV: AVG 7.5.524 *On-access scanning enabled* (Updated) {41564737-3200-1071-989B-0000E87B4FB1}

AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2009-06-01 to 2009-07-01 )))))))))))))))))))))))))))))))

.

2009-06-17 17:38 . 2009-06-17 17:38 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2009-06-15 01:10 . 2009-06-15 01:10 -------- d-----w- c:\program files\Common Files\Software Update Utility

2009-06-15 01:09 . 2009-06-15 01:09 -------- d-----w- c:\program files\AIM Toolbar

2009-06-15 01:09 . 2009-06-15 01:09 -------- d-----w- c:\documents and settings\All Users\Application Data\AIM Toolbar

2009-06-15 01:09 . 2009-06-15 01:09 -------- d-----w- c:\program files\Viewpoint

2009-06-14 01:00 . 2009-06-14 01:00 -------- d-----w- c:\program files\Windows Media Connect 2

2009-06-14 00:54 . 2009-06-14 00:59 -------- d-----w- c:\windows\system32\drivers\UMDF

2009-06-13 04:12 . 2009-04-30 21:22 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll

2009-06-13 04:12 . 2009-04-30 21:22 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll

2009-06-07 08:25 . 2009-06-07 08:25 -------- d-----w- c:\program files\iPod

2009-06-07 08:25 . 2009-06-07 08:25 -------- d-----w- c:\program files\iTunes

2009-06-07 08:25 . 2009-06-07 08:25 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}

2009-06-07 08:23 . 2009-06-07 08:23 -------- d-----w- c:\program files\Bonjour

2009-06-07 08:22 . 2009-06-07 08:22 -------- d-----w- c:\program files\QuickTime

2009-06-07 08:19 . 2009-06-07 08:19 -------- d-----w- c:\program files\Apple Software Update

2009-06-07 08:19 . 2009-05-29 23:36 39424 ----a-w- c:\windows\system32\drivers\usbaapl.sys

2009-06-07 08:19 . 2009-05-29 23:36 2060288 ----a-w- c:\windows\system32\usbaaplrc.dll

2009-06-07 08:19 . 2009-06-07 08:25 -------- d-----w- c:\program files\Common Files\Apple

2009-06-07 08:19 . 2009-06-07 08:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple

2009-06-06 09:24 . 2009-06-06 09:24 -------- d-----w- c:\documents and settings\Hoben\Local Settings\Application Data\MagicSoftware

2009-06-06 09:24 . 2009-06-06 09:24 -------- d-----w- c:\program files\MagicDVDRipper

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-06-19 11:31 . 2009-02-22 00:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-06-19 11:30 . 2009-04-20 01:36 3561743 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

2009-06-17 21:27 . 2009-02-22 00:04 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-06-17 21:27 . 2009-02-22 00:04 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-06-15 01:11 . 2006-12-15 01:59 -------- d-----w- c:\program files\AIM6

2009-06-15 01:09 . 2006-06-02 06:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint

2009-05-15 06:51 . 2006-06-21 11:50 64336 ----a-w- c:\documents and settings\Ann\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-05-15 06:11 . 2007-01-11 19:15 -------- d-----w- c:\documents and settings\Hoben\Application Data\Viewpoint

2009-05-13 08:45 . 2007-03-29 05:19 -------- d-----w- c:\documents and settings\Hoben\Application Data\U3

2009-05-13 05:15 . 2006-03-02 06:21 915456 ----a-w- c:\windows\system32\wininet.dll

2009-05-13 02:18 . 2009-05-13 02:18 -------- d-----w- c:\program files\Trend Micro

2009-05-13 00:40 . 2008-12-31 05:33 410984 ----a-w- c:\windows\system32\deploytk.dll

2009-05-13 00:34 . 2009-02-05 06:05 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip

2009-05-07 15:44 . 2006-03-02 06:21 344064 ----a-w- c:\windows\system32\localspl.dll

2009-05-06 18:11 . 2009-05-06 18:11 69120 ----a-w- c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\aimtbres.dll

2009-05-06 09:59 . 2009-05-06 09:59 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2

2009-05-06 05:04 . 2009-05-06 05:04 -------- d-----w- c:\documents and settings\Joe\Application Data\Malwarebytes

2009-05-06 04:07 . 2006-06-02 04:39 64336 ----a-w- c:\documents and settings\Joe\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-05-06 04:01 . 2006-03-02 09:02 -------- d-----w- c:\program files\Sony

2009-05-06 03:54 . 2009-04-20 02:42 -------- d-----w- c:\documents and settings\Hoben\Application Data\SUPERAntiSpyware.com

2009-05-06 03:53 . 2009-04-20 02:42 -------- d-----w- c:\program files\SUPERAntiSpyware

2009-05-06 03:50 . 2006-03-07 14:34 -------- d-----w- c:\program files\Microsoft Works

2009-04-21 08:12 . 2007-06-20 03:08 149768 ----a-w- c:\windows\system32\drivers\WpsHelper.sys

2009-04-17 09:58 . 2006-03-02 06:21 1846656 ----a-w- c:\windows\system32\win32k.sys

2009-04-15 15:11 . 2006-03-02 06:21 584192 ----a-w- c:\windows\system32\rpcrt4.dll

2008-11-12 22:05 . 2008-11-12 22:05 18003 ----a-w- c:\program files\Common Files\jynosevyhu.vbs

2008-11-12 22:05 . 2008-11-12 22:05 14875 ----a-w- c:\program files\Common Files\aqus.bin

2006-06-30 06:09 . 2006-06-30 06:09 774144 ----a-w- c:\program files\RngInterstitial.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Aim6"="c:\program files\AIM6\aim6.exe" [2009-05-19 49968]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2003-11-08 114688]

"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-04-29 45056]

"VAIO Recovery"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-20 28672]

"SonyPowerCfg"="c:\program files\Sony\VAIO Power Management\SPMgr.exe" [2005-10-20 184320]

"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2004-02-20 32768]

"VAIO Update 2"="c:\program files\Sony\VAIO Update 2\VAIOUpdt.exe" [2005-10-12 151552]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-08-05 77824]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-08-05 114688]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-01 115560]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-27 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]

"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2005-06-29 14720000]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-23 39264]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]

2005-05-21 01:42 73728 ----a-w- c:\windows\system32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=

"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=

"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe -sVAIO_VEDB --> c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe -sVAIO_VEDB [?]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [6/14/2009 3:09 PM 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/19/2009 12:51 PM 101936]

S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [5/29/2007 1:55 PM 23888]

S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlagent.EXE -i VAIO_VEDB --> c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlagent.EXE -i VAIO_VEDB [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]

"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

.

Contents of the 'Scheduled Tasks' folder

2009-06-24 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 22:34]

.

- - - - ORPHANS REMOVED - - - -

SafeBoot-Symantec Antvirus

MSConfigStartUp-CTFMON - (no file)

.

------- Supplementary Scan -------

.

uStart Page = https://myuh.hawaii.edu/cp/home/displaylogin

uInternet Settings,ProxyServer = http=localhost:7171

uInternet Settings,ProxyOverride = *.local;<local>

IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

IE: Transfer by Image Converter 2 Plus - c:\program files\Sony\Image Converter 2\menu.htm

DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} - hxxp://www.tricksteronline.com/control/tricksterActiveX.cab

DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} - hxxp://www.tricksteronline.com/control/KALogoutComponent.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-07-01 11:36

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1064)

c:\windows\system32\VESWinlogon.dll

- - - - - - - > 'explorer.exe'(5784)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

Completion time: 2009-07-01 11:40

ComboFix-quarantined-files.txt 2009-07-01 21:39

Pre-Run: 41,638,531,072 bytes free

Post-Run: 41,709,703,168 bytes free

169 --- E O F --- 2009-06-15 19:02

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:42:23 AM, on 7/1/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AIM6\aim6.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\notepad.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://myuh.hawaii.edu/cp/home/displaylogin

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll

R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Transfer by Image Converter 2 Plus - C:\Program Files\Sony\Image Converter 2\menu.htm

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1241583068796

O16 - DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} (TricksterActiveX Control) - http://www.tricksteronline.com/control/tricksterActiveX.cab

O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.tricksteronline.com/control/KALogoutComponent.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 12183 bytes

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  • Root Admin

STEP 01

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F | SHUTDOWN /R /T 30

STEP 02

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".
  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.
  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

STEP 03

    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup220_slim.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts

STEP 04

Please download the following scanning tool. GMER

  • Download the randomly named EXE and copy the file to your Desktop. Remember what its name is.
  • Double click on
    random named exe file
    and run it.

  • It may take a minute to load and become available.

  • Do not make any changes. Click on the
    SCAN
    button and DO NOT use the computer while it's scanning.

  • Once the scan is done click on the
    SAVE
    button and browse to your Desktop and save the file as
    GMER.LOG

  • Zip up the
    GMER.LOG
    file and save it as
    gmerlog.zip
    and attach it to your reply post.

  • DO NOT
    directly post this log into a reply. You
    MUST
    attach it as a .ZIP file.

  • Click OK and quit the GMER program.

STEP 05

    Please create a BOOTLOG
  • Delete the following file if it exists. C:\Windows\ntbtlog.txt
  • Restart the computer and press F8 when Windows start booting. This will bring up the startup options.
  • Select "Enable Boot Logging" option and press enter.
  • Windows prompts you to select a Windows Installation (even if there is only one windows installation)
  • This boots windows normally and creates a boot log named ntbtlog.txt and saves it to C:\Windows
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Hopefully I did everything correctly. Here it is, the GMER zip (attachted) and the BOOTLOG. Should I not scan with MBAM or Symantec while I await replies?

Service Pack 2 7 3 2009 00:39:14.500

Loaded driver \WINDOWS\system32\ntkrnlpa.exe

Loaded driver \WINDOWS\system32\hal.dll

Loaded driver \WINDOWS\system32\KDCOM.DLL

Loaded driver \WINDOWS\system32\BOOTVID.dll

Loaded driver ACPI.sys

Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS

Loaded driver pci.sys

Loaded driver isapnp.sys

Loaded driver ohci1394.sys

Loaded driver \WINDOWS\system32\DRIVERS\1394BUS.SYS

Loaded driver compbatt.sys

Loaded driver \WINDOWS\system32\DRIVERS\BATTC.SYS

Loaded driver pciide.sys

Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS

Loaded driver intelide.sys

Loaded driver pcmcia.sys

Loaded driver MountMgr.sys

Loaded driver ftdisk.sys

Loaded driver ACPIEC.sys

Loaded driver \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS

Loaded driver PartMgr.sys

Loaded driver VolSnap.sys

Loaded driver atapi.sys

Loaded driver disk.sys

Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS

Loaded driver fltMgr.sys

Loaded driver sr.sys

Loaded driver PxHelp20.sys

Loaded driver KSecDD.sys

Loaded driver Ntfs.sys

Loaded driver NDIS.sys

Loaded driver SysPlant.sys

Loaded driver Mup.sys

Loaded driver \SystemRoot\system32\DRIVERS\nic1394.sys

Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys

Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys

Loaded driver \SystemRoot\system32\DRIVERS\ialmnt5.sys

Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys

Loaded driver \SystemRoot\system32\drivers\tifmsony.sys

Loaded driver \SystemRoot\system32\DRIVERS\ExpasAG.sys

Loaded driver \SystemRoot\system32\DRIVERS\e100b325.sys

Loaded driver \SystemRoot\System32\Drivers\SonyNC.sys

Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys

Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys

Loaded driver \SystemRoot\system32\DRIVERS\Apfiltr.sys

Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys

Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys

Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys

Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys

Loaded driver \SystemRoot\System32\Drivers\GEARAspiWDM.sys

Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys

Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys

Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys

Loaded driver \SystemRoot\system32\DRIVERS\psched.sys

Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys

Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys

Loaded driver \SystemRoot\system32\DRIVERS\teefer2.sys

Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys

Loaded driver \SystemRoot\system32\DRIVERS\update.sys

Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys

Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS

Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

Loaded driver \SystemRoot\system32\drivers\RtkHDAud.sys

Loaded driver \SystemRoot\system32\DRIVERS\HSFHWAZL.sys

Loaded driver \SystemRoot\system32\DRIVERS\HSF_DPV.sys

Loaded driver \SystemRoot\system32\DRIVERS\HSF_CNXT.sys

Loaded driver \SystemRoot\System32\Drivers\Modem.SYS

Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys

Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS

Did not load driver \SystemRoot\System32\Drivers\Fdc.SYS

Did not load driver \SystemRoot\System32\Drivers\Flpydisk.SYS

Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVEX15.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVENG.SYS

Loaded driver \SystemRoot\System32\Drivers\SRTSPX.SYS

Loaded driver \SystemRoot\System32\Drivers\SRTSP.SYS

Did not load driver \SystemRoot\System32\Drivers\Changer.SYS

Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS

Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS

Loaded driver \SystemRoot\System32\Drivers\Null.SYS

Did not load driver \SystemRoot\System32\Drivers\Beep.SYS

Loaded driver \SystemRoot\system32\drivers\avgclean.sys

Loaded driver \SystemRoot\System32\drivers\vga.sys

Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS

Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys

Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS

Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS

Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys

Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys

Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys

Loaded driver \??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys

Loaded driver \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS

Loaded driver \SystemRoot\System32\Drivers\SYMTDI.SYS

Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys

Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys

Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys

Loaded driver \SystemRoot\System32\drivers\afd.sys

Loaded driver \SystemRoot\system32\DRIVERS\arp1394.sys

Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys

Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS

Loaded driver \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys

Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys

Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\System32\Drivers\Fips.SYS

Loaded driver \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

Loaded driver \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

Loaded driver \SystemRoot\system32\DRIVERS\DMICall.sys

Did not load driver \SystemRoot\System32\Drivers\avg7core.sys

Did not load driver \SystemRoot\System32\Drivers\avg7rsw.sys

Did not load driver \SystemRoot\System32\Drivers\avg7rsxp.sys

Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS

Loaded driver \SystemRoot\system32\DRIVERS\AegisP.sys

Loaded driver \SystemRoot\system32\DRIVERS\s24trans.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys

Loaded driver \??\C:\WINDOWS\system32\drivers\WpsHelper.sys

Loaded driver \??\C:\WINDOWS\system32\drivers\WpsHelper.sys

Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys

Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys

Loaded driver \SystemRoot\system32\drivers\wdmaud.sys

Loaded driver \SystemRoot\system32\drivers\sysaudio.sys

Loaded driver \SystemRoot\system32\drivers\splitter.sys

Loaded driver \SystemRoot\System32\Drivers\HTTP.sys

Loaded driver \SystemRoot\system32\drivers\aec.sys

Loaded driver \SystemRoot\system32\drivers\swmidi.sys

Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys

Loaded driver \SystemRoot\system32\drivers\DMusic.sys

Loaded driver \SystemRoot\system32\drivers\kmixer.sys

Loaded driver \SystemRoot\system32\drivers\drmkaud.sys

Loaded driver \??\C:\Program Files\Wizet\MapleStory\npkcrypt.sys

Loaded driver \SystemRoot\system32\DRIVERS\srv.sys

Loaded driver \SystemRoot\System32\Drivers\SYMREDRV.SYS

Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVEX15.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVENG.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVEX15.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVENG.SYS

Did not load driver \SystemRoot\System32\Drivers\SRTSPX.SYS

Loaded driver \SystemRoot\System32\Drivers\SRTSP.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVEX15.SYS

Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090702.005\NAVENG.SYS

Did not load driver \SystemRoot\System32\Drivers\SRTSPX.SYS

Loaded driver \SystemRoot\System32\Drivers\SRTSP.SYS

Loaded driver \SystemRoot\system32\drivers\kmixer.sys

gmerlog.zip

gmerlog.zip

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  • Root Admin

Please disable your current Anti-Virus and run the following Online AV scanner.

Run Kaspersky Online AV Scanner

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases

    [*]Click on My Computer under Scan and then put the kettle on!

    [*]Once the scan is complete, it will display the results. Click on View Scan Report.

    [*]You will see a list of infected items there. Click on Save Report As....

    [*]Save this report to a convenient place like your Desktop. Change the Files of type to Text file (.txt) before clicking on the Save button.

    [*]Copy and paste the report into your next reply along with a fresh HJT log and a description of how your PC is behaving.

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Well to be honest I haven't been using my computer, I've been keeping it off. I only use it when I need to complete your instructions (I check this topic on another computer). Aside from that, my laptop is behaving normally, except that Symantec is constantly notifying me that it is being tampered with. Recently, MBAM found a few threats such as Trace.Pandex and rootkits that always reappear after I remove them and restart my computer. Here are the logs (Kaspersky and HJT).

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7.0 REPORT

Saturday, July 4, 2009

Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)

Kaspersky Online Scanner version: 7.0.26.13

Program database last update: Sunday, July 05, 2009 00:37:55

Records in database: 2427883

--------------------------------------------------------------------------------

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

Scan area - My Computer:

C:\

D:\

E:\

Scan statistics:

Files scanned: 61170

Threat name: 2

Infected objects: 13

Suspicious objects: 0

Duration of the scan: 02:20:46

File name / Threat name / Threats count

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\049C0000\4EDF558F.VBN Infected: Trojan-Downloader.HTML.FraudLoad.a 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\04B80000\4EB805A6.VBN Infected: Trojan-Downloader.HTML.FraudLoad.a 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\05700000\4F7AA389.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\05700001\4F7AA5D0.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\05940000\4FDD9852.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\05940001\4FDD9C98.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\05940002\4FDD9D9E.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\066C0000.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A080000.VBN Infected: Trojan.Win32.Inject.adkq 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0E8C0000\4E9FFA5B.VBN Infected: Trojan-Downloader.HTML.FraudLoad.a 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\13E80000\5BEE5AF5.VBN Infected: Trojan-Downloader.HTML.FraudLoad.a 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\176C0000\5F7C0C6B.VBN Infected: Trojan-Downloader.HTML.FraudLoad.a 1

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\1B200000.VBN Infected: Trojan.Win32.Inject.adkq 1

The selected area was scanned.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:43:37 PM, on 7/4/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://myuh.hawaii.edu/cp/home/displaylogin

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll

R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Transfer by Image Converter 2 Plus - C:\Program Files\Sony\Image Converter 2\menu.htm

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204

O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1241583068796

O16 - DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} (TricksterActiveX Control) - http://www.tricksteronline.com/control/tricksterActiveX.cab

O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.tricksteronline.com/control/KALogoutComponent.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 12523 bytes

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  • Root Admin

Ah! I think I see what's going on. Basically Symantec was unable to "clean" the file so they put it in quarantine. Then every time you get an update (should be every day) it now trys to scan the quarantine folder and see if it can clean any of those or not. Typically it can not and never will be able to. What you need to do is EMPTY your Quarantine Folder from within Symantec and then on the next update you should not have this issue.

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Ah! I think I see what's going on. Basically Symantec was unable to "clean" the file so they put it in quarantine. Then every time you get an update (should be every day) it now trys to scan the quarantine folder and see if it can clean any of those or not. Typically it can not and never will be able to. What you need to do is EMPTY your Quarantine Folder from within Symantec and then on the next update you should not have this issue.

I "Deleted" my quarantined files (only option that remotely sounded like "Empty"), updated Symantec and MBAM, then scanned with both. Nothing showed up now so I guess my problem is solved. My computer seems to be acting normal. What should I do with the programs I installed, like Combofix? Uninstall and delete them all? Thanks.

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  • Root Admin

Highly recommend that you update Windows to Service Pack 3

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".
  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.
  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install hpHosts

Download it from here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1: If you are running Windows XP SP2, you should upgrade to SP3.

Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions

Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help

If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org

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