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MBAM Qt5Widgets.dll crashes on Windows 10 x64 Build 14366


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This applies to Windows 10 x64 Insider Build 14366 with MBAM V2.2.1.1043.  Realtime protection is enabled on MBAM.

The following Application Error is occurring on MBAM as shown via the Event Viewer

Faulting application name: mbam.exe, version: 2.3.173.0, time stamp: 0x56e065b4
Faulting module name: Qt5Widgets.dll, version: 5.4.1.0, time stamp: 0x555bbfbd
Exception code: 0xc0000005
Fault offset: 0x001b8248
Faulting process id: 0x1618
Faulting application start time: 0x01d1c78e60838622
Faulting application path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Malware\Qt5Widgets.dll
Report Id: aeef4ae3-e690-48bd-8a8a-76d1687f5498
Faulting package full name: 
Faulting package-relative application ID: 

 

- System
   
- Provider
      [ Name] Application Error
   
- EventID 1000
      [ Qualifiers] 0
   
  Level 2
   
  Task 100
   
  Keywords 0x80000000000000
   
- TimeCreated
      [ SystemTime] 2016-06-16T05:47:06.459714500Z
   
  EventRecordID 2897
   
  Channel Application
   
  Computer ASUSHomeBuilt
   
  Security
- EventData
      mbam.exe
      2.3.173.0
      56e065b4
      Qt5Widgets.dll
      5.4.1.0
      555bbfbd
      c0000005
      001b8248
      1618
      01d1c78e60838622
      C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
      C:\Program Files (x86)\Malwarebytes Anti-Malware\Qt5Widgets.dll
      aeef4ae3-e690-48bd-8a8a-76d1687f5498
       
       
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  • 2 weeks later...
  • Root Admin

Hi @siliconman01

Please try a clean removal and reinstall of the program and let us know if that corrects the issue or not.

Please uninstall your current version of MBAM and reinstall the latest version using the following guide. MBAM Clean Removal Process 2x


Thanks

 

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