Jump to content

Can't reinstall Malwarebytes, "runtime error 92:137 - could not call proc"


Recommended Posts

Hi, as the title says, I can't reinstall Malwarebytes.
It all began, when I was installing Brutal Doom addon. I saw that for some reason, the wallpaper was pure black. I was scared and first thing I thought to do was to scan my laptop with Malwarebytes.

It failed, because when I tried to run it i got "runtime error 92:137 - could not call proc" error. I tried to uninstall it, but..... "runtime error 92:137 - could not call proc".
I used the mbam-clean.exe to uninstall it. Meanwhile, I downloaded setup for Malwarebytes. When the laptop rebooted, I opened the setup and... " runtime error 92:137 - could not call proc ".

This seemed weird to me, so I searched about it in google.
I saw "Can't install malwarebytes, run Firefox." topic.
As TwinHeadedEagle said in this topic, I downloaded ADW Cleaner and scanned everything.
Here's what I got:
 

# AdwCleaner v5.119 - raport utworzono 10/06/2016 o 12:29:30
# Ostatnia aktualizacja 30/05/2016 przez Xplode
# Baza danych : 2016-06-07.1 [z serwera]
# System operacyjny : Windows 7 Home Premium Service Pack 1 (X86)
# Nazwa użytkownika : Bartek - MACIEK-KOMPUTER
# Lokalizacja programu : C:\Users\Bartek\Downloads\AdwCleaner.exe
# Działanie : Usuń
# Pomoc techniczna : http://toolslib.net/forum

***** [ Usługi ] *****

[-] Usługa usunięto : Partner Service

***** [ Foldery ] *****

[-] Folder usunięto : C:\ProgramData\MiniApp
[-] Folder usunięto : C:\ProgramData\Partner
[-] Folder usunięto : C:\ProgramData\SNT
[-] Folder usunięto : C:\ProgramData\StarApp
[-] Folder usunięto : C:\ProgramData\ytd video downloader
[#] Folder usunięto : C:\ProgramData\Application Data\MiniApp
[#] Folder usunięto : C:\ProgramData\Application Data\Partner
[#] Folder usunięto : C:\ProgramData\Application Data\SNT
[#] Folder usunięto : C:\ProgramData\Application Data\StarApp
[#] Folder usunięto : C:\ProgramData\Application Data\ytd video downloader
[-] Folder usunięto : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Play
[-] Folder usunięto : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader
[-] Folder usunięto : C:\Program Files\BabylonToolbar
[-] Folder usunięto : C:\Program Files\GreenTree Applications
[-] Folder usunięto : C:\Program Files\sitefinder
[-] Folder usunięto : C:\Program Files\Uniblue
[-] Folder usunięto : C:\Users\Maciek i Bartek\Qtrax
[-] Folder usunięto : C:\Users\Maciek i Bartek\AppData\Local\torch
[-] Folder usunięto : C:\Users\Bartek\AppData\Local\StormFall
[-] Folder usunięto : C:\Users\Bartek\AppData\Local\torch
[-] Folder usunięto : C:\Users\Bartek\AppData\Local\28050
[-] Folder usunięto : C:\Users\Bartek\AppData\LocalLow\AVG Secure Search
[-] Folder usunięto : C:\Users\Bartek\AppData\Roaming\SendSpace
[-] Folder usunięto : C:\Users\Bartek\AppData\Roaming\YourFileDownloader
[-] Folder usunięto : C:\Users\Bartek\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Start Lollipop
[-] Folder usunięto : C:\Users\Dorota\AppData\Local\torch

***** [ Pliki ] *****

[-] Plik usunięto : C:\Users\Bartek\AppData\Local\Temp\OptimizerPro.exe
[-] Plik usunięto : C:\Users\Bartek\AppData\Roaming\LiveSupport.exe_log.txt
[-] Plik usunięto : C:\Users\Bartek\AppData\Roaming\regsvr32.exe_log.txt
[-] Plik usunięto : C:\Users\Maciek i Bartek\AppData\Roaming\Mozilla\Firefox\Profiles\uv9uzuf2.default-1365018733572\invalidprefs.js
[-] Plik usunięto : C:\Users\Bartek\AppData\Roaming\Mozilla\Firefox\Profiles\ej67stx4.default\invalidprefs.js
[-] Plik usunięto : C:\Users\Dorota\AppData\Roaming\Mozilla\Firefox\Profiles\5cjiq80c.default\invalidprefs.js

***** [ DLLs ] *****


***** [ WMI ] *****


***** [ Skróty ] *****


***** [ Zaplanowane zadania ] *****


***** [ Rejestr ] *****

[-] Klucz usunięto : HKCU\Software\Classes\Applications\lollipop.exe
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\kt_bho_dll.dll
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL
[-] Klucz usunięto : HKCU\Software\5353d9ddb03ce815
[-] Wartość usunięto : HKCU\Software\Mozilla\Firefox\Extensions [{B64982B1-D112-42B5-B1E4-D3867C4533F8}]
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\kt_bho.KettleBho
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\kt_bho.KettleBho.1
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Prod.cap
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\speedupmypc
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\{28A88B70-D874-4F73-BBBA-9B2B222FB7D6}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{D879A501-50A7-BEFC-A4C5-32DC6E0CB208}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{86676E13-D6D8-4652-9FCF-F2047F1FB000}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
[-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{81CA8FCD-1420-4A07-B47D-B30F3DDA79E1}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
[-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
[-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
[-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
[-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Wartość usunięto : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
[-] Klucz usunięto : HKCU\Software\AVG Secure Search
[-] Klucz usunięto : HKCU\Software\dobreprogramy
[-] Klucz usunięto : HKCU\Software\VIS
[-] Klucz usunięto : HKCU\Software\YourFileDownloader
[-] Klucz usunięto : HKCU\Software\1Q1F1S1C1P1E1C1F1N1C1T1H2UtF1E1I
[-] Klucz usunięto : HKCU\Software\WIN
[-] Klucz usunięto : HKCU\Software\GreenTree Applications\YTD
[-] Klucz usunięto : HKCU\Software\AppDataLow\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
[-] Klucz usunięto : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
[-] Klucz usunięto : HKLM\SOFTWARE\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
[-] Klucz usunięto : HKLM\SOFTWARE\Babylon
[-] Klucz usunięto : HKLM\SOFTWARE\SiteFinder
[-] Klucz usunięto : HKLM\SOFTWARE\SP Global
[-] Klucz usunięto : HKLM\SOFTWARE\StrongSignal
[-] Klucz usunięto : HKLM\SOFTWARE\SupDp
[-] Klucz usunięto : HKLM\SOFTWARE\Uniblue
[-] Klucz usunięto : HKLM\SOFTWARE\YourFileDownloader
[-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\lollipop
[-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}
[-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
[-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\AVG Secure Search
[-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\BabylonToolbar
[-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\Mega Browse
[-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\SweetIM
[-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\ROC_roc_ssl_v12
[-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\vProt
[-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Partner Service

***** [ Przeglądarki internetowe ] *****

[-] [C:\Users\Maciek i Bartek\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Startup_URLs] usunięto : hxxp://www.sweet-page.com/?type=hp&ts=1424952572&from=cor&uid=SAMSUNGXHM500JI_S20CJD0SB69479

*************************

:: Usunięto klucz "Tracing"
:: Zresetowano ustawienia Winsock

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [10639 bajty] - [10/06/2016 12:29:30]
C:\AdwCleaner\AdwCleaner[S1].txt - [11642 bajty] - [10/06/2016 12:20:23]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [10787 bajty] ##########

Plik is file, klucz is key, wartość is value and usunięto means deleted.

And it still doesn't work.
Thanks for any help i'll get.
 

 

Link to post
Share on other sites

Hi Burtek :)

It seems that your system is infected and needs to be cleaned. Active malware on a system can prevent security software (such as Malwarebytes) from being installed. The best thing to do here would be to seek assistance in the Malware Removal Help section. In order to do so, you simply have to follow the instructions in the preparation guide below, and create a new thread over there while providing the logs and information that are asked.

Good luck!

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.