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BSOD Windows 10 mwac.sys Malwarebytes Antimalware 2.2.1.1043


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Hi Malwarebytes Team I am having various BSOD in my laptop i saw in this forum that first i have to do a clean install of malwarebytes I already done that and I am having the same BSOD from before I use the program WhoCrashed here is the report of WhoCrashed and information about my laptop.

 

System Information (local)



Computer name: LAPTOP-T1KQN3UI
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\Windows
Hardware: Aspire V3-372T, Acer
CPU: GenuineIntel Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 6352175104 bytes total



 


Crash Dump Analysis



Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 6/8/2016 10:59:27 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\060816-7984-01.dmp
This was probably caused by the following module: mwac.sys (mwac+0x6135)
Bugcheck code: 0x19 (0x20, 0xFFFFE0019B7C4B30, 0xFFFFE0019B7C4B50, 0x4020017)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Access Control, Malwarebytes Corporation).
Google query: Malwarebytes Corporation BAD_POOL_HEADER




On Wed 6/8/2016 10:59:27 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: mwac.sys (mwac+0x6135)
Bugcheck code: 0x19 (0x20, 0xFFFFE0019B7C4B30, 0xFFFFE0019B7C4B50, 0x4020017)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Access Control, Malwarebytes Corporation).
Google query: Malwarebytes Corporation BAD_POOL_HEADER




On Wed 6/8/2016 10:49:06 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\060816-7937-01.dmp
This was probably caused by the following module: mwac.sys (mwac+0x6135)
Bugcheck code: 0x19 (0x20, 0xFFFFE00202673150, 0xFFFFE00202673170, 0x4020015)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Access Control, Malwarebytes Corporation).
Google query: Malwarebytes Corporation BAD_POOL_HEADER

 

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Hello sebastian05000:

Please provide the experts with additional system detail:

  1. Please read the topic Diagnostic Logs and then individually ATTACH the 3 requested logs in your next reply to this thread only.
  2. The 3 files, from Step 1, to be individually ATTACHED from your desktop are CheckResults.txt, FRST.txt and Addition.txt. Please do not Zip or Copy and Paste them into a reply. Please do not alter, any FRST categories as the configuration is well suited for this forum.


Thank You.

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