Jump to content

virus has infected my computer and threatens to delete my whole drive


Recommended Posts

so i though it would be clever to try to download a free version of a game instead of buying it. i did some stupid clicking around, and when I thought I was just clicking forum page link to look at what the download file looks like, it automatically started downloading packages of random stuff onto my computer. one of which was the PROUnstl package virus and tons of other things. so far i went into command prompt and deleted the SHR files from system 32 and windows. i think i uninstalled PROUnstl, but im not really sure. What i need help with is finding a program or method to remove all traces of this malware that has infected my new computer. Oh yeah, and by the way, a pop-up notification that says I have a "Zeus" virus, and I need to call a support number and if I close the message than my WHOLE entire drive will be deleted. here is what it looks like : http://imgur.com/IGdxj71

some problems include:

-slow loading certain pages

-some pages will not load at all, and just say there is an internal problem within my computer

-pop up like the one I explained

-random weird ads at the bottom of my chrome browser that are blocked by AdBlockPlus (but still show up as the blocked ad message) also, ads are on most pages that I go onto but not all - thankfully not this one

-weird unfamiliar background processes like "plugin.exe" , "laufer.exe" , "Lupvhaj.exe" , "Simokhtau.exe" and "lobo.exe" 

thanks so much if anyone responds to this, im just trying to get help before this gets out of hand or I mess something up

 

Link to post
Share on other sites

Hello and Welcome to Malwarebytes

We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thank you

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.