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your license failed to activate

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after Install the beta version 0.9.15.416 on windows10 (64 bit),

i see the screen but nothing works or reacted.

What depends on? Where can I find a solution?

 

2016-06-01 19_54_32-Malwarebytes Anti-Ransomware (BETA) 0.9.15.416.png

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Hello Checker and :welcome:

For the free, embedded, MBARW Beta6 license to activate, and normal subsequent operations, a permanent path must exist between the MBARW Beta6 program, its files, and any URLs within the following Internet domain name:

                                               *.mwbsys.com

Please insure that if any sort of proxy setting, HOSTS file entry, web filter/third party firewall applications are in use, that the above are regarded as Trusted.

A 3rd party security application may require the following permanent file exclusion:

           C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe

Only if the MBARW Beta license still will not activate, please attach the following .zip archive files in a reply to this topic:

Create a zipped archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another zipped archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Thank you for participating in the MBARW Beta testing program and your valued feedback.

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Hello,

In spite of your adivces (exclusions, fw settings, proxy settings ...) the licence cannot activate.

In attachment the C:\ProgramData\Malwarebytes\MBAMService\logs\ y   (the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ is empty).

OS : Windows 7 SP1.

Thanks for your feedback.

 

 

MBAMService.zip

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Hello @Yann19 and :welcome:

It is disappointing to read your Consumer Beta testing system is having MBARW Beta6 issues but each computer is unique.  Problems that seem "the same" frequently are not.  The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.  Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

Edited by 1PW

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