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Need major help. Infected and out of options

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A few weeks ago my main computer got a malware/adware, doing the usual thing of creating popups where there shouldn't be, making invisible windows that automatically force you to change websites when you click anywhere on the screen. I made several full/deep/boottime scans in both safe mode and regular, with several programs including hitmanpro, avast, malwarebytes, and so on. Nothing came up on the scan, so i decided to reformat the hard drive. In doing so even-though it was in safe mode when reformatting I've managed to infect another computer, well technically two seeing as how it appears that this one is a network hopper. So I would like to know if there is anything i can do beyond just reformatting all three computers. I've done the DDS scans on both of the other computers, however since I'm no computer guru i have no clue what they mean. I've tried looking through the control panel but see nothing new or out of place.


Some assistance would be greatly appreciated.

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Hello and :welcome:


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. button.


  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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1 hour ago, TwinHeadedEagle said:

an update 1 still working on getting you those text files. but more importantly, my main computer just finished installing windows again (mind you this is after being reformatted) and it still has a virus. I am thinking that it might be in the mother board or memory or something.

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Sorry it took so long to get you these files. The power went out, then i kinda passed out on the couch while waiting for the power to come back on. anyways those labeled 1 are from my room mates windows 8 tower, the ones labeled 2 are from my main windows 7 tower (the one recently reformated), and the ones labeled 3 are from my spare laptop. I've including both the files from the DDS and the FRST scans.



Addition 1.txt

Addition 2.txt

Addition 3.txt

Attach 1.txt

Attach 2.txt

attach 3.txt

DDS 1.txt

DDS 2.txt

dds 3.txt

FRST 1.txt

FRST 2.txt

FRST 3.txt

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3 minutes ago, TwinHeadedEagle said:

I suspect it could be infected. Can you contact your ISP and ask them to reset it for you to default settings?

I can but that will have to wait until around 10 am when they open. I will make sure to update you when i am able to. It sucks not being able to own your modem. Cause if i did then i would just reset it myself. But yes i will contact my cable provider and ask them to reset the modem to default, and or block that ip.

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looks like that was the problem. Called my cable company and had them reset the modem. After they did that the popups seemed to have gone away. According to them i'm not the only one whom has called about this problem in the last month, so while that is probably what the problem was, i will still keep a tentative eye on the computers just in case. Thank you for your assistance.

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  • 3 weeks later...
  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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