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Real Time Protection will not activate


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Greetings,

I have been quite satisfied with Malwarebytes for some time. Today, however, when it starts it says I have no rel time protection. (See attached screen shot).

 

Clicking "Fix..." button does nothing.  Also, in the far right the icon for malewarebytes shows what looks like a red circle with a "1" in white showing. I am at a loss to know how to proceed other than reinstall.


Any help is welcome


Thanks,


Pete

screen shot.pdf

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Hello broome and :welcome:

Let's begin here:

  1. Please try the following and reply if this corrects your issue: MBAM Clean Removal Process 2.x.
  2. If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  3. The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.

Please update the status of your issue in a reply to this thread.

Thank You.

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  • 3 weeks later...
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