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Problem with Skype


hnbp16
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Hello everybody,

Recently, the following problem appeared on my phone: I don't receive notifications from Skype when someone is sending me a message. I have to open the application in order to see that there is a notification. Do you know how to fix this problem?

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Hi:

Can you please provide a bit more information, so that we can better assist you?

I assume you refer to an Android device, so the following would be helpful, for starters:

  • Phone carrier
  • Phone brand and model (i.e. Samsung Galaxy S3)
  • Which version of the Android operating system you are running
  • What version of Skype
  • If your phone is rooted
  • If you are running any security software

Thank you,

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Hi,

The phone is Android, HTC Desire 500. I am not running any security software. Unfortunately, I don't know which version of Android operating system and which version of Skype I'm running and don't know how to check this information. Apologise...

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Hi:

Sorry for the late reply.

Unfortunately, I don't use Skype. And, without a bit more data about your device, it's impossible to provide much in the way of specific help.

Most of our support here focuses on the Windows platform. 
So -- as no one else has responded to your post -- you might have better luck at a more general computer forum, such as bleepingcomputer.com or one of the Android help communities?

Sorry I was not able to assist you,

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