colourfulsevens Posted May 15, 2016 ID:1039977 Share Posted May 15, 2016 Hi there, everyone, I'm a bit desperate here. I hope this post is in the right area. Last night a pop-up appeared on my laptop. Its domain name was tradeadexchange. I thought nothing of it and switched off my laptop. But this morning when I woke up I went on my laptop as usual and found that "Ads01-AmtGroup.rhcloud.com" had also started appearing. The ads/pop-ups were for places like Bet365, GoGameGo and other such things. I've obviously clicked nothing on them. The only issue is that not one removal step guide has helped me. It's not showing up in Control Panel, nor in Google Chrome's extensions, so there's no obvious way for me to remove it. Even Malwarebytes couldn't help me. So now I turn to this forum. Can anyone help me? Apologies if this topic has already been discussed. Link to post Share on other sites More sharing options...
colourfulsevens Posted May 15, 2016 Author ID:1039978 Share Posted May 15, 2016 Sorry, I have just seen that this is in the same place I posted this query before. Sorry, I don't know the site very well! Link to post Share on other sites More sharing options...
daledoc1 Posted May 15, 2016 ID:1039980 Share Posted May 15, 2016 (edited) Hi, again: Yes, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers. It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair. Then, please start a new, separate post >>HERE<<, in the malware removal section of the forum. EDIT: It looks as if you now have a new post in the malware removal section HERE. Please wait for one of the trained experts to assist you in that other forum area. Cheers, Edited May 15, 2016 by daledoc1 Link to post Share on other sites More sharing options...
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