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There has been a significant spike ( up-tick ) recently in the number of cases seen from victims of fake technical support scams.

This online video about fake tech support scams is well worth passing on to your family, friends.  and especially to granma & granpa.
This video features info from Microsoft and appears to be also sponsored by AARP.  Well done and easy to understand.
This is "the link on youtube"

Dont fall for fake technical support scams.   Avoid tech support scams:
"Beware of US-based Tech Support Scams"

"see our Tech Support Scams – Help & Resource Page"

Plus these as well.
https://blog.malwarebytes.org/fraud-scam/2014/08/tech-support-scammers-rip-big-brand-security-software-with-fake-warnings/

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

 

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