Error code 732

[crash43]

Here is my Hijack log file and i hope that shows whats wrong.

I have tryed all the recomendations that pertain to the error code 732.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:53:59 PM, on 6/27/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\a-squared Free\a2service.exe

C:\Program Files\AskBarDis\bar\bin\AskService.exe

C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

C:\WINDOWS\system32\IoctlSvc.exe

C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\UAService7.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\AVG\AVG8\avgui.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Windows Live\Toolbar\wltuser.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.juno.com/start/sp.do?cf=www

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com

R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: (no name) - rsion - (no file)

O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\Juno\qsacc\X1IEBHO.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: Cooliris Plug-In for Internet Explorer - {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files\PicLensIE\cooliris.dll

O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar1.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [smartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\Juno\qsacc\appres.dll/228

O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\Juno\qsacc\appres.dll/227

O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Launch Cooliris - {3437D640-C91A-458f-89F5-B9095EA4C28B} - C:\Program Files\PicLensIE\cooliris.dll

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe

O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha...t/c381/chat.cab

O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab

O16 - DPF: {028518E1-9FA8-44FC-92D7-5C54244B5F36} -

O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} -

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} -

O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} -

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} -

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} -

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -

O16 - DPF: {C130F0B3-CD97-4DFC-B052-2BD17A7B82F5} -

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab

O16 - DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.5.0_01) -

O16 - DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.5.0_02) -

O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in 1.5.0_04) -

O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -

O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) -

O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} -

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

O16 - DPF: {FE5B9F54-7764-4C01-89F0-4862601EE954} -

O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: !SASWinLogon - C:\WINDOWS\

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: a-squared Anti-Dialer Service (a2AntiDialer) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Dialer\a2service.exe

O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe

O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: CKL - Unknown owner - C:\DOCUME~1\MIKEGB~1\LOCALS~1\Temp\CKL.exe (file missing)

O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe

O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe

O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) - SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe

O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe

O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 14114 bytes

Thanks to all that help with my error code 732

Motor Mike

[yardbird]

Hi crash43 Welcome to the forum! Did you configure your Trend Micro to accept some files & drivers, from MBAM? both the AV part of Trend & the firewall have to be configured. Please look over this thread:

http://www.malwarebytes.org/forums/index.php?showtopic=17605 and I'll have a Malwarebytes support look over your log.

[crash43]

Hi crash43 Welcome to the forum! Did you configure your Trend Micro to accept some files & drivers, from MBAM? both the AV part of Trend & the firewall have to be configured. Please look over this thread:

http://www.malwarebytes.org/forums/index.php?showtopic=17605 and I'll have a Malwarebytes support look over your log.

I dont have Trend antivirus or Trend Firewall......i have AVG Free and Zone Alarm firewall free one.

Thanks to all those who help me.

Mike n Kansas

[yardbird]

Trend was for someone else but your ZA will have to Trust these files

C:\WINDOWS\system32\drivers\mbam.sys

C:\WINDOWS\system32\drivers\mbamswissarmy.sys

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref (Windows 2000/XP)

Since I don't work for Malwarebytes, let me get a support person to read your log.

you have a RUBotted (Trend), which I have no idea whether it would block MBAM or not, I still suspect Zone Alarm though. you have the Ask Toolbar which is adware,

Try a reboot, and see if that helps?

[AdvancedSetup]

I've review the ZoneAlarm for blocking and did not create a canned message for it because it was very simple to allow MBAM out to the Internet to get updates. By default unless you've turned it off ZoneAlarm should have popped up and asked you if you wanted to allow mbam.exe to access the Internet, you choose YES and click on ALWAYS ALLOW and that's it.

If you disabled the alerting then looked in the Advanced section for trusted applications and set MBAM.EXE to Trusted and it should be fine.

[leofelix]

Hi all

same issue here

XP PRO SP 3 fully patched

OnLine Armor premium 3.5.014 (MBAM has all permissions)

Norton Antivirus 2009

PREVX 3.0

Spyware Blaster 4.2

Same issue in my HP laptop running Vista home premium SP 1

ESET Smart Security 4.0

Winpatrol Plus

PREVX 3.0

SpywareBlaster 4.2

Thanks in advance

[exile360]

@leofelix: You probably need to add MBAM's files to the exlusions of NAV and ESET (and possibly PREVX and WinPatrol) as well.

[leofelix]

@leofelix: You probably need to add MBAM's files to the exlusions of NAV and ESET (and possibly PREVX and WinPatrol) as well.

Hi exile360

Thank you

MBAM files are into the exclusion list of ESET, NAV and PREVX.

I have this issue in a laptop running XP Home SP3 too with NOD32 3.0 and XP built in Firewall turned on.

This issue happens from time to time, I could update MBAM some minutes ago for example. After a while I got the same error

My computers are all clean (not infected by any kind of malware I mean) and perfectly working.

Regards

[AdvancedSetup]

Please check and double check the NOD32 3.0 settings. We have been known to have it block MBAM yet the 4.0 version according to some users did not.

[Rocky]

Exactly the same thing happened this morning to me: win xp sp3, real time protection Kaspersky Internet Security. Two days ago I could easily update, as usual. Today I couldn't with the same advice error code 732 (0,0).

Of course I'm 100% with no malware (in the last two days I have been off line).

Is there any other possible reason which leads to suddenly face with this type of error (updating of KIS or anything else?) from time to time?

Thanks for any suggestion.

Rocky

[AdvancedSetup]

Well it's certainly quite possible that either your connection to one of our update servers is temporarily down, or your own ISP might have brief interrupts but they should be very short and if you check back within a few minutes to say an hour if it is one of those reasons it will typically work now.

Though it could also be that Kaspersky updated their definitions and is now blocking some part of MBAM.

Exile360 has a lot of experience with Kaspersky and I'll ask him to stop by and offer any input as he uses it too.

[Rocky]

Thank you Ron for your reply

I was wondering if the previous attempt to install Explorer 8 (which I have refused, keeping IE 7; I use Firefox) has something to do with it: in fact only after that and after Kaspersky update, I tried to update MBAM as well (also Superantispyware update did not work).

Thanks for your suggestions.

Rocky

[AdvancedSetup]

Well that is a bit curious if SAS won't update either. Check and make sure IE7 is not using a proxy as I think both programs use the settings from IE, also make sure its not set to OFF LINE

[Rocky]

Well that is a bit curious if SAS won't update either. Check and make sure IE7 is not using a proxy as I think both programs use the settings from IE, also make sure its not set to OFF LINE

Gosh, you were right: I can't believe it but it was simply due to the fact that I was off line!

Sorry for your time spent to help me Ron.

At least I'm now able to update my MBAM whenever i want!

Thanks again for your help.

[AdvancedSetup]

Here is another method to confirm that Internet Explorer is set to the Online mode.

Click on START - RUN and Copy/Paste the following into the run line (On Vista you can use the Search line) and click OK

REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0