They just keep coming...

[austtam]

I'm not sure what's going on, but this seems like a problem that just won't go away. Two months ago I got pop ups for Spyware Protect 2009, two weeks ago I got pop ups for System Protect 2009, and today I got pop ups for System Security 2009. I haven't downloaded anything, and I haven't visited any questionable websites at all. This makes me suspect there is something on my computer that is either downloading these things, or making them pop up in intervals. Just when I think MBAM has gotten rid of the problem, another one pops up. PLEASE HELP.

MBAM LOG:

Objects scanned: 117670

Time elapsed: 7 minute(s), 32 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 12

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

c:\documents and settings\atam\Start Menu\Programs\System Security (Rogue.SystemSecurity) -> Quarantined and deleted successfully.

Files Infected:

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\9XAF6N8M\lakkl[1].htm (Trojan.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\DDQUH0QJ\atnaa[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\DDQUH0QJ\ouuivaan[1].htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\EBA6TVS0\ouuivaan[1].htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\EBA6TVS0\atnaa[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\EBA6TVS0\qjkxpcp[1].htm (Trojan.Clopack) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\EBA6TVS0\qwtkll[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\EBA6TVS0\agpdd[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\EBA6TVS0\lakkl[1].htm (Trojan.Agent) -> Quarantined and deleted successfully.

c:\documents and settings\atam\local settings\temporary internet files\Content.IE5\GXQ4ONUF\qjkxpcp[1].htm (Trojan.Clopack) -> Quarantined and deleted successfully.

c:\documents and settings\atam\start menu\Programs\system security\System Security (Rogue.SystemSecurity) -> Quarantined and deleted successfully.

c:\documents and settings\atam\Desktop\System Security 2009.lnk (Rogue.SystemSecurity) -> Quarantined and deleted successfully.

HJT LOG:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:53:06 PM, on 6/26/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Retrospect\Retrospect Client\RemotSvc.exe

C:\Program Files\Retrospect\Retrospect Client\retroclient.exe

C:\Program Files\Symantec AntiVirus\SavRoam.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\TIREMOTE\wuser32.exe

C:\WINDOWS\TIREMOTE\TIRemoteService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\Program Files\AIM\aim.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe

C:\Program Files\Adobe\Reader\reader_sl.exe

C:\Program Files\Symantec AntiVirus\DoScan.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.com/

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')

O4 - Startup: Bginfo.lnk = C:\WINDOWS\Bginfo\Bginfo.exe

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader\reader_sl.exe

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.google.com/

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1183993551564

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1183993677093

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = monster1.com

O17 - HKLM\Software\..\Telephony: DomainName = monster1.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = monster1.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = monster1.com

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Retrospect Client - EMC - C:\Program Files\Retrospect\Retrospect Client\RemotSvc.exe

O23 - Service: Retrospect Helper - EMC Corporation - C:\Program Files\Retrospect\Retrospect Client\rthlpsvc.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Track-It! Remote Control (TIRmtCtl) - Intuit Track-It! - C:\WINDOWS\TIREMOTE\wuser32.exe

O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

--

End of file - 9195 bytes

[AdvancedSetup]

That is not a full MBAM log and you don't have to surf questionable sites. Lots of advertising and other drive by delivery methods.

Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
  • Select the Update tab
    
  • Click Update
    

  [*]When the update is complete, select the Scanner tab

  [*]Select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is checked, and click Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    

Then post back the MBAM log and a new Hijackthis log.

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

1. DDS.txt
2. Attach.txt
   
   

• Save both reports to your desktop
• Please include the following logs in your next reply:
  DDS.txt
  and
  Attach.txt
  
  

[AdvancedSetup]

Please post a status update on this

[AdvancedSetup]

Please post a status update on this.

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.