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Need Your Expert Eyes On My Logs

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Hey -

Been awhile, same system, no fresh installs (a coupla image restorations, ha), but about to put my dual-boot OSs on SSD so your knowledgeable attention would assure I don't waste my effort on this SSD thing.  Did it to my notebooks and WOW, but I clean-installed both win7 and linux.

No major symptoms on this 8GB Pavilion desktop protected by Symantec (yeah, the people in charge of our national cyber infrastructure safety now - no ha) and checked often by mbam (finds stuff NIS won't), but there have recently been occasional annoying anomalies and occasional crashes when not particularly under load.

Please guide me once again and will follow instruction and stay on topic in a timely manner.

Thanks Folks, for still being there.




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Hello garyt53 and welcome back to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up/check your system, continue as follows please:

Download RKill from here: http://www.bleepingcomputer.com/download/rkill/

There are three buttons to choose from with different names on, select the first one and save it to your desktop.


  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7/8/10, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • A log pops up at the end of the run. This log file is located at C:\rkill.log. Please post this in your next reply.
  • If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a time.
  • If the tool does not run from any of the links provided, please let me know.



Please open Malwarebytes Anti-Malware.


  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.


To get the log from Malwarebytes do the following:


  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options: > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply


  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt)  Please attach those logs to your reply.

Let me see those logs in your reply...

Thank you,




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Hi Kevin -

Had a hard time submitting a reply but it finally worked.

Great very clear instructions and here's my logs (attached txt).  BTW: mbam found 3 exes that were false positives......the tradeoff that must be made to more thoroughly scan huh.

But the first link you sent to rkill actually sent me back here:

Download RKill from here: http://www.bleepingcomputer.com/download/rkill/ [link goes back to forum, in case this is a form reply]






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Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.


Download AdwCleaner by Xplode onto your Desktop.
  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...


user posted imageScan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit ESET Online Scanner website.

Click there Run ESET Online Scanner.

If using Internet Explorer:
  • Accept the Terms of Use and click Start.
  • Allow the running of add-on.

If using Mozilla Firefox or Google Chrome:
  • Download esetsmartinstaller_enu.exe that you'll be given link to.
  • Double click esetsmartinstaller_enu.exe.
  • Allow the Terms of Use and click Start.

To perform the scan:
  • Select "Enable detection of potentially unwanted applications"
  • Make sure that Remove found threats is unchecked.
  • Scan archives is checked.
  • In Advanced Settings: Scan for potentially unwanted applications, Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
  • Under “Enable Stealth Technology select “Change” select any extra drives in that window.
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done, click Finish.
  • A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.

Please include this logfile in your next reply.

Don't forget to re-enable security software!

Let me see those logs in your reply, also give an update on any remaining issues or concerns...

Thank you,


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BTW: I checked the "notify me" box (which probably should be checked by default, ask webmaster if) but I am not getting email notifications.  Weird huh.  Was working from linux but now on win7 and still have this problem......with Firefox both OSs.

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Hey Kevin -

Still no email notifications from the forum, but here's the log files.  I accidentally deleted the AdwCleaner log but found it after I had restored from quarantine the stuff it found and running the scan again.  Probably no issue here huh.

Also the eset scan took 7hrs so NIS came back on after the 5hr off setting I applied and Symantec would not permit turning it back off without a restart.  Again, probably no issue here, huh.  Let me know if I need to redo but I don't think it will be necessary.

And the link you provided to instruction on how to turn off Symantec NIS is expired.  I just turned off the firewall and automatic protection from the tray running the latest version.

Otherwise, on your approval of the final logs, thanks Bud.  It's become easier over time.  My 3 systems are all dual boot so, even though I got 2 120GB SSDs really cheap (hopefully they were not corporate and at end-of-life, ha) doing this SSD thing is not something I want to do twice, especially since reinstalling win7 after linux means total reinstall.


sorry 'bout the AdwCleaner log thing but have partially pre-prepped my desktop system for SSD and have turned off indexing and the program was installed on top of C and not in programs folders (I know, excuses are like.....ha)

and on the forgot-to-attach thing, hey....I can't tell my senior moments from my medicated ones anymore (ha) - may you age more gracefully, but I wouldn't start counting incidents till you're over 60 and trapped by BigPharma like me (haha)








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Thanks for the logs and updates, also the senior moments references. I`m actually 61, i`ve had 8 strokes and two lots of major brain surgery. My meds list is quite long and remembering to take them all is strictly controlled by the wifey.... Working malware forums is probably the only thing that keeps my brain on track, without it i`d think i`d just fade away and self explode...

Regarding the notification, that really depends on the settings you `ve checkmarked. If they are done correctly you will see confirmation at bottom left hand corner of reply boxes as you write out a reply...

Back to your system, what is the current status, do you have any remaining issues or concerns...

Thank you,







following 2.PNG

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Incredible, and I thought you were a whiz-kid.....instead you teach whiz-kids. ha

So with both of us putting our med hist here (you more), I take it there really is no med privacy over there like HIPPA ain't privacy here, huh.  Oops, off topic.

Nope, no issues.  Will take a while to see if the minor anomalies (Rhino and way old ACAD in xpMode mainly) and occasional BSOD I get in win7 continue but you pulled so much crap outa this thing that I just bet it's SSD-ready.  Would be surprised if you said it's not.  But say so if that's what's happening!.  And if I screwed up any results, let me know that too.


I noticed you were browsing when I checked last so decided to stay up and check again. HA!

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Thanks for the reply, yes I get those issues on a regular basis, especially if i`ve had to watch the grankids for a few hours, boy do those kids tire me out... Anyway, if you have no more issues run the following to clean up:

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

  • Remove disinfection tools
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…


Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image
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Kevin -

Thank you for the guidance on this and after having reviewed your safety links I have removed CCleaner after having used it for years.  Your link on registry cleaners scared me bad. ha  On the other hand, it made me feel kinda lucky that nothing scary (that I know of) has happened yet.

Keep making the best of what comes and I will attempt to do as well as you at that, even though my recent efforts checking the info of others (usually finding verification in the words of the accused) has clearly shown me that half the unbelievable stuff on the internet is now actually true and most of the rest has been put there to make the true half look like lies too.  Indeed, "May you live in interesting times." has not proven to be a Chinese blessing.  Pay attention and most importantly have fun with the kids cause that's what this school is all about.

You can close now.


a true paranoid is often someone who knows all the facts

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  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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