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Disabled. Your system is at risk.


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Malwarebytes Anti-Ransomware Beta Version

Windows 8.1

Today when I start my computer the MWBAR is showing the red "Your system is at risk" screen indicating the protection is disabled.

When I go to click the blue Start Protection hyperlink or the red button labeled Fix Now nothing happens.

I tried ending the task in Task Manager and restarting, but it still won't do anything.

How do I fix this? Thanks.

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Hello dvideo and :welcome:

Please create the following zipped archives for MBARW developer team analysis:

Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.  Thank you for beta testing MBARW and your valuable feedback.

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Hello dvideo:

Rather than a simple re-install of MBARW Beta6, please consider a clean install of MBARW Beta6:

1. Close all open user applications followed by a conventional Windows based uninstall of Malwarebytes Anti-Ransomware through the Windows system Control Panel.
2. If MBARW Beta was uninstalled successfully, the following directories will have been deleted from a typical Windows 8.1 x64 system:

                         C:\Program Files\Malwarebytes\
                         C:\ProgramData\Malwarebytes Anti-Ransomware\

3. If any of the above directories remain, please delete them manually.  If necessary, any remaining/uninstalled directory must be deleted in the Windows Safe mode.
4. Execute a conventional Windows restart to the Normal Windows boot mode and log-in through an Administrator's account. <===IMPORTANT!
5. Using an Administrator's account only, download a fresh MBARW_Setup.exe file and save to the Administrator's Desktop from the MBARW Introduction topic.
6. Right-click the saved MBARW_Setup.exe file and left-click RunAsAdmin.jpg  Run as administrator from the context menu and continue.
7. Upon a successful installation, please restart the computer in a conventional manner to the Windows Normal boot mode.

Please reply to your topic with the status of your reported issue.  Thank you for beta testing MBARW and your valued feedback.

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2 minutes ago, Astio_k said:

Same problem of dvideo with Malwarebytes Anti-Ransomware Beta Version on Windows 8.1 Pro, after a lot of time it worked very well; solved using 1PW's instructions;

but why, suddenly, many users have this problem ?


* I had the problem using the older version:

[ Malwarebytes Anti-Ransomware ].


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Hello Astio_k and :welcome:

You may have answered your own question.  The development team wants all MBARW users to be upgraded to Beta6 (v0.9.15.416).

It is good to read that you have resolved the issue and thank you for beta testing MBARW.

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Hello @coastalcraig and :welcome:

It is disappointing to read your testing system is having MBARW Beta issues but each computer is unique.  Problems that seem "the same" frequently are not.

The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.

Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

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