Jump to content
Due to inclement weather in Southwest Florida, our Clearwater support team is offline. Our other offices are available to assist you, however their responses may be delayed. We appreciate your patience and understanding during this time. ×

Recommended Posts

Dear Sir,

i had several malware problem 

so i installed advanced system care.I used a cracked version.

As popups continued from google

Later i used malwarebytes to remove other malware.

now after restarting windows 8.1 it goes into black screen. i cant got to safe mode.

Please help me. 

Link to post
Share on other sites

Hello ajaykar and welcome to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up your system, continue as follows please:

Hold down the "Shift key" and boot up your system. Windows will open to "Choose an Option" window. From that window select > "TroubleShoot" from that window select > "System Restore" follow the prompts after that selection and choose a restore point prior to the problems happening...

re-boot when complete, any difference?

Thank you,



Link to post
Share on other sites

  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.