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MB anti Ransomware Beta 0.9.15.416 frozen


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When the program put up an alert about a problem.  I deleted the file shown.  When I came back to the program after a reboot, the program displays the message

"Your system is at risk" with a 'fix it' button and it also states that Real-Time protection is disabled.  But nothing works when I click anywhere on the program window, except the

'about' & 'feedback' buttons.   What the heck?

 

Malware - Ransonware found.PNG

ransomware lock apr 20.PNG

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Hello sunkid and :welcome:

The MBARW Beta developer team would like to capture this type of file for analysis.  Please create the following zipped archives for MBARW developer team analysis:

Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.  Thank you for beta testing MBARW and your valuable feedback.

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Reference: https://www.virustotal.com/en/file/639980ffee81e48c753e0a09b7c6f6e7e915f9478014069d4f28c10106fbcde5/analysis/

Hello sunkid:

In this instance, the file at C:\Users\sundi\AppData\Local\Temp\GLB3544.tmp seems to have been quite benign.  Hopefully the MBARW Beta development team can make good use of the valuable data you provided.

If the system has been recently restarted, has all returned to normal?  Thank you for participating in the MBARW Beta testing program.

 

Edited by 1PW
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Hello sunkid:

Rather than a simple re-install of MBARW Beta, please consider a clean re-install of MBARW Beta:

1. Close all open user applications followed by a conventional Windows based uninstall of Malwarebytes Anti-Ransomware through the Windows system Control Panel.
2. If MBARW Beta was uninstalled successfully, the following directories will have been deleted from a typical Windows x64 system:

                         C:\Program Files\Malwarebytes\
                         C:\ProgramData\Malwarebytes Anti-Ransomware\
                         C:\ProgramData\MBAMService\

3. If any of the above directories remain, please delete them manually.  If necessary, any remaining/uninstalled directory must be deleted in the Windows Safe mode.
4. Execute a conventional Windows restart to the Normal Windows boot mode and log-in through an Administrator's account. <===IMPORTANT!
5. Using an Administrator's account only, download a fresh MBARW_Setup.exe file and save to the Administrator's Desktop from the MBARW Introduction topic.
6. Right-click the saved MBARW_Setup.exe file and left-click RunAsAdmin.jpg  Run as administrator from the context menu and continue.
7. Upon a successful installation, please restart the computer in a conventional manner to the Windows Normal boot mode.

Please reply to your topic with the status of your reported issue.  Thank you for beta testing MBARW and your valued feedback.

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It's back.   Everything was fine and today I did a reboot of my computer and I clicked on the icon this is what I got.    I had an uneasy feeling that the
 problem had been solved.   Well, back to the drawing board.

MBARW April 27.PNG

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Hello sunkid:

If clicking on the dashboard's "Start Protection" does not start MBARW Beta's Real-Time Protection, please create the following zipped archives for MBARW developer team analysis:

Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.  Thank you for beta testing MBARW and your valuable feedback.

Edited by 1PW
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