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Errors installing Anti Ransomware


DonVoth

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Hello DonVoth and :welcome:

Once the Malwarebytes Anti-Ransomware (BETA) 0.9.15.461 Dashboard/GUI has been closed, it can still be re-opened by 1) opening the system tray and right-clicking the MBARW icon and left clicking "Show Malwarebytes Anti-Ransomware or 2) Left double-clicking the MBARW desktop icon or 3) left-clicking the applications menu entry for Malwarebytes Anti-Ransomware or 4) opening the directory at C:\Program Files\Malwarebytes\Anti-Ransomware\ and left double-clicking the mbarw.exe entry.

To be the most help to you, it would be ideal if you could relate, or show by way of a screen grab, what was the exact content of any error indications.  If those details are not available, please restart the system to Normal boot mode and reply with what happens and if the MBARW Beta Dashboard can now be opened.  If not, please relay that fact and create the following zipped archives for MBARW developer team analysis:

Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.  Thank you for beta testing MBARW and your valuable feedback.

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