Maurice Naggar Posted April 16, 2016 ID:1034385 Share Posted April 16, 2016 Please be sure to read Posted by Imacri https://forums.malwarebytes.org/topic/181812-malwarebytes-causing-repeated-bsods-windows-10/?do=findComment&comment=1034349 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 16, 2016 Root Admin ID:1034413 Share Posted April 16, 2016 Posting content here in case user edits content in the future. 7 hours ago, lmacri said: Hi Kaiwen: Since you've declined to post the diagnostic logs requested by Maurice Naggar in your own thread <here> in the Malware Removal Help board, you might be interested in reading the November 2015 ESET support article Blue screen error (BSOD) on systems with ASUS/Gigabyte motherboards with chipsets H87/Z87 and H97/Z97: "AI Suite (ASUS) and APP Center (Gigabyte) applications use drivers that create memory-mapped I/O to access hardware ports in a non-standard way. If the memory is subsequently read by another process utilizing a Windows API function (for example, during a memory scan by ESET), it may have unpredictable results on the system and the system may crash...ESET is working closely with ASUS and Gigabyte to make sure this issue get resolved as quickly as possible." This support article specifically mentions the Z87 and Z97 chipsets but I wouldn't be surprised if drivers used by the applications that come with other Gigabyte/ASUS motherboards also have a similar issue. You should also read Phoenix365's thread Norton Security Blue Screen from Background Tasks, where analysis of dump files showed that BSODs on a computer with a Gigabyte GA-Z170X-UD5 "F4" BIOS were caused by a conflict with a Gigabyte utility called the EasyTuneEngine. Uninstalling the EasyTuneEngine utility solved the BSODs. -------------32-bit Vista Home Premium SP2 * Firefox v45.0.2 * NIS v.21.7.0.11 * MBAM Premium 2.2.1 Link to post Share on other sites More sharing options...
Maurice Naggar Posted April 21, 2016 Author ID:1035526 Share Posted April 21, 2016 Some other new information related to ASUS systemboards. A customer who had had bsod aborts reported tracing the issue to some Asus module /driver named 'AsUpIO.exe' That after removing that, his bsod issue went away. He advised that his Asus came with 'Suite lll' which accompanies the board. Link to post Share on other sites More sharing options...
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